> Markdown version of [/jobs/ext/628562-it-field-service-technician](https://www.wearedevelopers.com/jobs/ext/628562-it-field-service-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Field Service Technician

- **Company:** The Cigarette Store LLC.
- **Location:** Rolla, MO, United States
- **Salary:** $43,888.0
- **Contract:** Permanent contract
- **Skills:** Remote Service Software, Computer Equipment, Information Technology
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8fce0a6e309aa4d2

## About the Role

* Proven experience as an IT Field Service Technician or similar role.
 * Strong knowledge of computer hardware, software, and networking.
 * Excellent troubleshooting and problem-solving skills.
 * Ability to work independently and manage multiple tasks simultaneously.
 * Strong communication and interpersonal skills.
 * Valid driver's license and willingness to travel to company and client locations., * Associate's degree in Information Technology, Computer Science, or a related field.
 * Industry certifications such as CompTIA A+, Network+, or similar.
 * Experience with remote support tools and techniques.
 * Familiarity with IT service management frameworks such as ITIL.

## Description

The IT Field Service Technician is responsible for providing technical support, installation, maintenance, and repair services for our company and clients. This role requires extensive travel, strong technical skills, excellent problem-solving abilities, and a commitment to delivering exceptional customer service. Responsibilities include but are not limited to the following:

 * Install, configure, and maintain hardware and software components at company and client locations.
 * Troubleshoot and resolve technical issues related to computer systems, networks, and peripherals.
 * Perform routine maintenance and updates to ensure optimal performance of IT equipment.
 * Provide training and support to staff on the use of IT systems and applications.
 * Document all service activities, including installation, maintenance, and repair work.
 * Manage inventory of replacement parts and equipment.
 * Field incoming support requests from end users via multiple sources, including telephone, email, and helpdesk software.
 * Participate in an on-call remote support rotation that includes weekends.
 * Collaborate with other IT team members to ensure seamless service delivery.
 * Adhere to company policies and procedures, ensuring compliance with safety and security standards.


## Related Videos

- [Fleet Management - Reinvented](https://www.wearedevelopers.com/videos/473-fleet-management-reinvented)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [From Dungeons & Dragons to Fortune 500 – Running a Large Commercial Open-Source project](https://www.wearedevelopers.com/videos/755-from-dungeons-dragons-to-fortune-500-running-a-large-commercial-open-source-project)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)