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# PC Network Specialist

- **Company:** Exchange Bank
- **Location:** Santa Rosa, CA, United States
- **Salary:** $57,928.0 - $77,480.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, Spreadsheets, Computer Networks, Text Processing, Virtual Private Networks (VPN), Local Area Networks, Presentation Programs, Web Applications, Enterprise Software Applications, Computer Equipment, Network Support
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0b0b53e6baa34315

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Word processing?, Do you have a Associate's degree?, * A combination of education and experience equivalent to an associate degree and knowledge typically gained through a minimum of one year of PC support experience.

 * Valid Driver's License required
 * Comp TIA Network + certification preferred.
 * Knowledge of banking software applications and functionality.
 * Knowledge of bank network including local area network, phone lines, VPN access, connections and services.
 * Skills operating a personal computer including word processing, spreadsheet, and presentation software.
 * Skills troubleshooting computer hardware and software.
 * Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 50 pounds frequently. Work environment is indoors/outdoor with a majority of time being spent inside.

## Description

* PC/Network Support:
 + Configures and installs hardware or software that supports critical business needs.
 + Involved in the installation and rollout of new software packages, upgrades, and new desktop hardware.
 + Sets up and connects to peripheral equipment, including printers and scanners, and troubleshoots and resolves malfunctions.
 + Receives and addresses service requests from individual end users or from the help desk.
 + Maintains inventory of parts or components, tracks progress of service requests and updates ticketing systems, and logs repairs and services performed.
 + Support the Bank's employee user community.
 + Respond to trouble calls from Computer Operations, Technical Support, and the user community for PC's and the Network.
 + Evaluate and test personal computer and network software products.
 + Install applications software at the workstation level.
 + Instruct non-technical users on the use of software products.
 + Determine user requirements and operational needs for PC/Network applications.
 + Support remote connectivity (ie: VPN and MFA support).
 + Create and maintain desktop and laptop images.
 + Support mobile devices such as iPhones, iPads, etc.
 + Support active directory including troubleshooting and resolving user and access rights issues.
 * Non-Essential Functions:
 + Perform special projects as assigned.
 + Perform other duties as assigned.


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