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# IT Technician I - Learning Technologies

- **Company:** Villanova University
- **Location:** Kennedy, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Learning Management Systems, Blackboard
- **Published:** June 24, 2026
- **Apply:** https://www.dice.com/job-detail/8d671d02-7681-4c09-ab0d-d2b285503300

## About the Role

A commitment to excellent customer service
Excellent written and oral communication skills
Comfortable with technology and ability to troubleshoot in Windows, MAC OS, as well as mobile environments
Familiarity with Learning Management Systems (e.g. Blackboard or Brightspace) and video conferencing technology (Zoom)
Ability to work independently with minimal supervision
Dependable once shifts/hours are agreed upon.

## Description

* Provide Villanova faculty/staff/students with Learning Management System (Blackboard and Brightspace) support and other Villanova supported learning technologies support (e.g. Zoom, Respondus, VoiceThread, etc...)
 * Assist with UTS-Learning Technologies answering and completing service requests from Villanova faculty/students/staff
 * Assist UTS-Learning Technologies staff with projects as needed
 * Contribute to the development and maintenance of documentation and assist in process improvement projects.
 * Other tasks as assigned


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