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# I.T. Support Level Specialist - Level II

- **Company:** Bergen County Technical Schools
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $75,000.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Chrome OS, CompTIA Network+, Inventory Management Software, Network Troubleshooting, Microsoft Office, Network Protocols, Server Administration, Virtualization Technology, Software Troubleshooting, Comptia Server+, Information Technology, Gsuite, User Administration
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5138a740585b5ab6

## About the Role

Do you have experience in Customer communication?, Do you have a Associate's degree?, + Certification in CompTIA Network+, CompTIA Server+, CompTIA A+ - preferred.

 + Strong knowledge of hardware and software troubleshooting and repair.
 + Advanced knowledge of User Management systems (Active Directory, Google Workspace, Office 365)
 + Advanced experience with Email systems (Google Workspace and Office 365)
 + Advanced knowledge of Internet services, applications, and networking protocols.
 + Experience with advanced network troubleshooting.
 + Advanced knowledge of Windows Server operating systems and various virtualization software
 + Experience with server configuration and administration
 + Strong knowledge of Operating Systems and their respective devices (Windows, macOS, ChromeOS and iOS).
 + Experience with help desk and inventory systems.
 + Ability to multitask efficiently.
 + Strong communication and customer service skills.
 + Ability to be a team leader and provide instruction to Level I technicians
 + Must be able to lift equipment up to 50lbs and pass a background check.
 + 2-3 years of experience in a technical support role
 + Associate's degree in Computer Science, Information Technology, or related field.
 + Must be able to perform physical work, which requires frequent bending and lifting.
 + Independently lift up to 25 lbs. or with assistance over 25 lbs.
 + Independently carry up to 25 lbs. or with assistance over 25 lbs.
 + Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
 + New Jersey residence required within one (1) year from date of hire.



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