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# Forward Deployed Engineer

- **Company:** Rise Technical Recruitment Ltd
- **Location:** San Francisco, CA, United States
- **Salary:** $170,000.0 - $220,000.0
- **Contract:** Permanent contract
- **Skills:** Software Bug Management, Programming Tools, Python (Programming Language), Backend, Fastapi, Restful APIs, GPT
- **Published:** June 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f183ff8327187e99

## About the Role

Do you have experience in Production systems?, * 1+ years of experience with production-grade backend systems and developer tooling.

 * Strong in Python; familiarity with FastAPI, REST APIs, and LLM frameworks a plus.
 * Obsessed with root cause (digs deep into problems rather than applying surface-level fixes).
 * Strong communicator who thrives in high-volume, customer-facing environments.
 * Metrics-driven and hardworking, comfortable operating with high autonomy in a fast-moving team.
 * Happy to work on-site in San Francisco

## Description

* Own the support queue, working through high volumes of customer tickets to drive successful outcomes at pace.
 * Diagnose and resolve complex technical issues across the platform, solving for root cause rather than surface-level symptoms.
 * Reproduce customer issues across their specific environments, configurations, and integrations.
 * Submit pull requests for bug fixes and improvements, contributing directly to the codebase where needed.
 * Act as the technical voice of the customer, feeding real-world insights back to product and engineering


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