> Markdown version of [/jobs/ext/630008-level-2-msp-technician-desktop-server-network](https://www.wearedevelopers.com/jobs/ext/630008-level-2-msp-technician-desktop-server-network). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Level 2 MSP Technician (Desktop/Server/Network) - **Company:** KONDEE TECHNOLOGY SOLUTIONS LLC - **Location:** Brentwood, TN, United States - **Experience:** Experienced - **Salary:** $58,240.0 - $64,480.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Backup Devices, Business Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Network Administration, Windows PowerShell, TCP/IP, Windows Desktop, Wireless Networks, Scripting, Firewalls (Computer Science), Information Technology, Patch Management, Wireless Technologies, Fortinet, Network Server - **Published:** June 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e6b5dd7c52ddc06c ## About the Role Do you have a valid Driver's License license?, Do you have experience in Wireless networking?, * 3+ years of hands-on IT support experience. * Experience troubleshooting Windows environments, Microsoft 365, hardware, and networking issues. * Experience with Windows Server and Active Directory administration. * Familiarity with TCP/IP, DNS, DHCP, VPNs, firewalls, switches, and wireless networking. * Experience using PSA/ticketing systems and remote monitoring or management tools. * Strong communication and client service skills. * Ability to work independently, stay organized, and manage changing priorities. * Valid driver's license and reliable transportation for local client visits. * Must be located in or willing to relocate to the Greater Nashville / Williamson County area., * MSP experience. * Experience with Fortinet FortiGate firewalls. * Industry certifications such as CompTIA A+, Network+, Security+, Microsoft, or similar. * Experience with backup and disaster recovery solutions. * Experience with endpoint security and patch management. * PowerShell or scripting experience., This role is ideal for a technician who wants meaningful variety, independence, and direct client interaction. The right candidate will be a strong troubleshooter, a dependable communicator, and a professional representative of the company in both remote and on-site settings. Apply Please submit your resume along with a brief note describing your technical background, MSP experience, if applicable, and approach to client service. PHYSICAL DEMANDS: The employee must occasionally lift and/or move up to 40 pounds. The employee may have to sit at a computer for long periods. (The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully.), * Microsoft Windows Server: 2 years (Required) * Network management: 2 years (Required) * Firewall Management: 2 years (Required) * Help desk: 3 years (Required) License/Certification: * Driver's License (Required) Work Location: Hybrid remote in Brentwood, TN 37027 ## Description CMIT Solutions of Brentwood and Franklin is seeking an IT Support Technician to support small and midsize business clients throughout Middle Tennessee. This is primarily a hands-on technical role for someone who enjoys solving problems, supporting a variety of client environments, and building strong client relationships through professional communication and on-site presence. The role combines remote support, on-site troubleshooting, project work, and regular client visits., * Provide remote and on-site IT support for desktops, laptops, servers, Microsoft 365, printers, networking, and related business systems. * Diagnose and resolve issues involving hardware, software, connectivity, backups, endpoint security, and user support. * Install, configure, and support workstations, servers, Fortinet firewalls, switches, wireless systems, backup solutions, and other IT infrastructure. * Complete project work such as workstation rollouts, hardware refreshes, migrations, and general network improvements. * Document all work clearly in the PSA or ticketing platform. * Communicate professionally with business owners, office managers, and end users regarding issues, progress, and next steps. * Conduct on-site client visits for troubleshooting, scheduled support, and relationship building. * Help identify recurring issues and opportunities for improvement within client environments. * Adapt priorities throughout the day based on urgency and business impact - client-down situations take immediate priority. * Participate in occasional after-hours emergency support when needed. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [JavaScript? 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