> Markdown version of [/jobs/ext/630018-salesforce-qa-engineer](https://www.wearedevelopers.com/jobs/ext/630018-salesforce-qa-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce QA Engineer - **Company:** NTT DATA, Inc. - **Location:** Washington, DC, United States - **Experience:** Expert - **Salary:** $87,360.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, JIRA, Automation of Tests, Microsoft Azure, Bug Tracking Systems, Software Bug Management, Code Coverage, Middleware, Issue Tracking Systems, Scrum Methodology, E2e Testing, Salesforce.Com, System Integration Testing, Test Case, Test Data, Test Execution Engine, Test Management, Strategies of Testing, Data Server Interface, Test Scripts, Integration Tests - **Published:** June 24, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f1a860703b2d43f1 ## About the Role Do you have experience in User acceptance testing?, * Proven experience in QA/testing roles within Salesforce implementations * Strong understanding of Salesforce platform components and testing approaches * Experience in functional, integration, and UAT testing in Agile environments * Familiarity with test management and defect tracking tools (e.g., Azure DevOps, Jira) * Experience with test automation tools and CI/CD integration is preferred Key Competencies * Strong attention to detail and quality focus * Analytical and problem-solving skills * Ability to validate complex business scenarios across multiple systems * Strong collaboration and communication skills * Proactive defect identification and risk mitigation mindset Engagement Model Expectations * Work closely with IFC delivery teams, implementation partners, and business stakeholders * Support quality assurance across Salesforce workstreams and Phoenix pillars (Relationship Management, External Portal, Project Processing) * Ensure testing is integrated into Agile delivery cycles (sprint, release, post-MVP) * Contribute to continuous improvement of QA processes within the program Tools & Technologies * Test management tools (Azure DevOps, Jira, or equivalent) * Salesforce environments (Sandboxes, QA, UAT) * Automation tools (as applicable for CI/CD pipelines) * Integration testing tools and frameworks Experience Matrix for Levels: * Level III: 8+ years of experience ## Description The Salesforce QA Engineer is responsible for ensuring the quality, reliability, and performance of Salesforce solutions delivered across the Phoenix project. The role focuses on validating functional and non-functional requirements through structured testing approaches, ensuring that all deliverables meet defined acceptance criteria and quality standards. The QA Engineer works closely with Business Analysts, Developers, Scrum Masters, and Product Owners to design and execute comprehensive test strategies across Salesforce components, including CRM, External Portal, and Project Processing solutions., Test Planning & Strategy * Define and implement test strategies covering functional, integration, regression, and end-to-end testing. * Align testing approach with overall program delivery model and release timelines. * Ensure testing activities are planned across all stages (SIT, UAT, regression, release validation) Test Case Design & Execution * Develop detailed test cases, test scripts, and test scenarios based on user stories and requirements. * Execute test cases across Salesforce configurations, integrations, and custom components. * Validate that delivered features meet functional requirements and acceptance criteria. Defect Management & Quality Assurance * Identify, log, track, and manage defects through resolution lifecycle. * Work closely with developers and Business Analysts to ensure timely defect resolution. * Perform root cause analysis and support continuous quality improvement. Integration & End-to-End Testing * Validate integrations between Salesforce and external systems (APIs, middleware, data interfaces). * Ensure data accuracy, completeness, and consistency across systems. * Support system integration testing (SIT) and cross-platform validation scenarios. User Acceptance Testing (UAT) Support * Support business stakeholders during UAT cycles by preparing test data, scenarios, and validation criteria. * Track UAT progress, issues, and sign-offs. * Ensure alignment between UAT outcomes and business expectations. Automation & Continuous Testing * Contribute to test automation frameworks and identify opportunities to automate repetitive test cases. * Support CI/CD pipelines by integrating automated testing into deployment processes. * Promote shift-left testing practices and continuous quality validation. Reporting & Quality Metrics * Maintain test execution reports, defect logs, and quality dashboards. * Track and report key metrics such as test coverage, defect density, and defect leakage. * Provide transparent reporting to delivery teams and program governance structures. Deliverables The Salesforce QA Engineer is expected to produce and maintain: * Test strategy and test plans * Test cases, scripts, and execution results * Defect logs and issue tracking reports * SIT and UAT testing reports * Test data sets and validation artifacts * Quality metrics dashboards (coverage, defects, trends) * Automation scripts (where applicable) ## Related Videos - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [Dirty Tests And How To Clean Them](https://www.wearedevelopers.com/videos/515-dirty-tests-and-how-to-clean-them) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Testing .NET applications a Tool box for every developer](https://www.wearedevelopers.com/videos/704-testing-net-applications-a-tool-box-for-every-developer) - [AI as a Test Designer: Transforming Experience into Automated Testing](https://www.wearedevelopers.com/videos/1984-ai-as-a-test-designer-transforming-experience-into-automated-testing) - [Let’s Talk Quality!](https://www.wearedevelopers.com/videos/100012-let-s-talk-quality) ## Related Articles - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What is a Test Plan: Guide to Test Planning](https://www.wearedevelopers.com/magazine/191-what-is-a-test-plan-guide-to-test-planning) - [Integration And E2E Testing: Are They Complementary or Interchangeable?](https://www.wearedevelopers.com/magazine/86-integration-and-e2e-testing-are-they-complementary-or-interchangeable) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Benefits of Using JMeter For Performance Testing](https://www.wearedevelopers.com/magazine/96-benefits-of-using-jmeter-for-performance-testing)