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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Talent Network Coordinator (Program Coordinator) - **Company:** City of Charlottesville - **Location:** Charlottesville, VA, United States - **Salary:** $65,758.0 - $79,183.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Databases, Microsoft Office, Office Suite, Number Systems, Enterprise Software Applications, Performance Monitor - **Published:** June 25, 2026 - **Apply:** https://www.juju.com/job/00000000gb1bbb ## About the Role Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education. + Bachelor's degree in a related field AND at least 2 years of experience in Workforce Development, Economic Development, Career Coaching, Human Resources, or Employer Engagement or related area. OR + Associates degree in a related field AND at least 4 years of experience in Workforce Development, Economic Development, Career Coaching, Human Resources, or Employer Engagement or related area. OR + High School Diploma or GED AND at least 6 years of experience in Workforce Development, Economic Development, Career Coaching, Human Resources, or Employer Engagement or related area. OR + An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above. Certifications/Licenses/Other Requirements: + Must obtain and maintain a valid Virginia driver's license and acceptable driving record according to city criteria. + Required to successfully pass a pre-employment background check and pre-employment drug screen. Preferred: + Knowledge of local or regional workforce systems and community resources. Knowledge, Skills, Abilities and Other Characteristics Job Knowledge + Knowledge of workforce development systems, employment services, and training programs. + Understanding of barriers to employment and strategies to support diverse populations. + Thorough knowledge of the principles, practices, processes, systems, conditions and/or support of and for the program participants. + Thorough knowledge of office administrative practices and of applicable Federal, State, and local regulations, policies, and procedures. + Knowledge of program management, workflow development, and quality assurance practices. + Knowledge of relevant internal and/or community partner agencies. + Knowledge of databases and other methods to track data, performance measurements, and maintain accurate records. Reading + Intermediate: ability to read and understand regulations, policies, technical reports, journals, multi-step instruction manuals, and reference materials. Ability to research, compile, analyze, and interpret data, trends, and outcomes. Writing + Intermediate: ability to organize data and write clear and concise reports, prepare business letters, explanations, and summaries with proper format, punctuation, spelling and grammar, using all parts of speech. Composes clear and accurate written communications including program SOPs, evaluation tools/findings, and written internal controls. Math + Intermediate: ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions and measurement such as technical specifications, budget preparation and financial operations. Communication Skills + Intermediate: Establish and maintain effective working relationships with co-workers, clients, customers, city officials, and others. Ability to effectively communicate, and recommend, program policies and procedures. Ability to present information and data to a variety of audiences. Contact that may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. Delivers responsive and high-quality customer service. Independence and Decision-Making + Requires Limited Direction: normally completes work according to their own judgment, requesting supervisory assistance occasionally. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically. Technical Skills + Skilled: comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Skill in the use of a variety of standard office machines and software packages. Intermediate skill in the use of Microsoft Office applications (Word, Excel, etc.) and ability to effectively use agency systems and software. Fiscal Responsibilities + Completes research for documents, compiles data for computer entry, and/or enters or oversees data entry. Has responsibility for monitoring budget/fiscal expenditures (typically non-discretionary expenditures) for a program, activity, project or small organizational unit. May recommend budget allocations. Supervisory Responsibilities + Lead Worker: Guides, instructs, provides direction, assigns, and monitors work of others. May evaluate, or provides input on, program staff performance and of program service delivery and needs. Other Characteristics + Organization and time management skill, sometimes under strict time constraints. + Ability to exercise sound independent judgment and demonstrate tact, diplomacy, and professionalism. + Frequent change of tasks, interruptions and requests for service. + Performing multiple tasks simultaneously. + Working closely with others as part of a team. + Must work effectively with sensitive and confidential information or issues. + May require dealing with angry, frustrated and/or upset individuals., + Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Remains in stationary position most of the time. + Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Ability to move about inside the office to access file cabinets, office machinery, etc. + Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. + Ability to observe details at close range (within a few feet of the observer)., + Master's degree + Bachelor's degree + Associates degree + High School Diploma + None of the above 02 How many years of experience do you have in Workforce Development, Economic Development, Career Coaching, Human Resources, Employer Engagement or related area? (Must be verifiable in the Work History section of your online application.) + No experience. + Less than two (2) years of relevant experience. + Two (2) to less than four (4) years of relevant experience. + Four (4) to less than six (6) years of relevant experience. + Six (6) years or greater., This position may require driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility? + Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record. + No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record. + No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record. ## Description The Talent Network Coordinator within the Office of Economic Development (https://www.charlottesville.gov/201/Economic-Development) performs responsible, professional, administrative, and relationship-centered work coordinating talent connection services for jobseekers and businesses within the Charlottesville workforce ecosystem. This position serves as a workforce navigator utilizing a "no wrong door" approach, ensuring individuals and employers are connected to the most appropriate resources, programs, and opportunities within the community. Work includes conducting needs assessments, providing information and referrals, coordinating service delivery across external partner organizations, and offering career navigation to support successful employment and workforce outcomes for local employers. The Talent Network Coordinator plays a key role in strengthening talent pipelines, improving access to services, and aligning community workforce efforts with the City's economic development priorities. Primarily and most frequently the work done here is performed independently and r eports to Workforce Development Program Manager., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Workforce Navigation & Case Management + Serve as a central point of contact for jobseekers and businesses seeking workforce support using a no wrong door model. + Conduct assessments to identify employment, training, hiring, and workforce needs. + Provide information, referrals, and warm handoffs to OED programs and community workforce partners. + Deliver career coaching and navigation, including follow-up communication to ensure successful connections and outcomes. + Assist jobseekers with resume development, job search strategies, and interview preparation. + Support businesses in identifying workforce needs and connecting them to appropriate OED programs, community training programs and talent resources. Program Coordination & Service Delivery + Coordinate and implement workforce services, ensuring alignment with OED programs and regional workforce initiatives. + Maintain knowledge of workforce training programs, education pathways, and support services available in the community. + Collaborate with workforce partners to streamline referrals and improve service delivery. + Identify gaps in services and recommend improvements to enhance access and outcomes. Data Tracking, Reporting & Evaluation + Track and maintain accurate data on individuals served, businesses assisted, referrals made, and outcomes achieved. + Utilize databases and tracking systems to monitor performance metrics and service effectiveness. + Develop monthly and annual reports summarizing program activity, outcomes, and impact. + Analyze trends and data to inform program improvements and strategic decision-making. Outreach, Events & Employer Engagement + Represent OED at career fairs, community events, and workforce-related meetings. + Assist in planning and implementing workforce events, workshops, and hiring initiatives. + Build and maintain relationships with employers, training providers, and community organizations. + Promote OED workforce programs and services to jobseekers and businesses. Customer Service & Collaboration + Provide high-quality, responsive customer service to diverse populations, including individuals with barriers to employment. + Collaborate with internal staff and external partners to coordinate services and share information. + Resolve concerns and provide guidance to improve user experience and service delivery. Other Duties + Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. + Regular and reliable attendance. + Performs additional duties to support operational requirements as apparent or assigned., + Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned. Work Environment: + Work is performed in an office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust. + Depending on assignment, work may also occur in program participant home, facilities of other agencies, or court buildings; and may involve potentially uncomfortable settings or challenging circumstances., Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. 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