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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Application Engineer - **Company:** Border States Industries, Inc. - **Location:** Yakima, WA, United States - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Application Services, Microsoft Office, SAP ERP, Microsoft PowerPoint, SAP (Applications) - **Published:** June 25, 2026 - **Apply:** https://www.dice.com/job-detail/f526710f-454f-4c81-854d-1b80d26ade81 ## About the Role * 4-year technical or engineering degree or equivalent experience required. * Knowledge and technical competence in understanding of utility distribution and transmission systems preferred. * Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred. Skills and Abilities * Excellent customer service skills include being competent, accurate, responsive, and engaged. * Excellent interpersonal, written, and verbal communication and customer service skills preferred. * Ability to effectively plan and organize. * Excellent atention to detail and organizational skills. ## Description The Technical Application Engineer supports the day-to-day operations of the Sales Engineers and Account Managers in promoting sales, securing orders, and providing quality service to our customers. Regularly consults with customers on product and system applications. Provides technical product support for branches and customers, evaluates new products, provides field trouble shooting assistance, assists customers with field programming of equipment, contributes to all aspects of customer training, and conducts product application assessments. Responsibilities Essential Functions * Provides technical, specific, or specialized product support for branches and customers. * Consistently provides responsive, quality service to meet and exceed customer expectations. * Contributes to planning and sale of Border States' products and services and supports the promotion of Border States' agency and distribution lines. * Contributes to in-depth, technically difficult conversations with consultants, customers, and employees related to product technology and/or specifications. * Provides customers with timely follow-up on quotations, technical inquiries, and other requests. * Provides continuous contact and interaction with customer's engineering staff and consultants. * Leads customer and Border States employee training on new and existing product lines and applications in the specified product areas. * Maintains an in-depth understanding of the assigned area. * Works with a broad range of products and services. * Resolves complex issues related to product technology and assists the sales engineer and customer as needed. * Inputs TCCM cost savings documentation that is relevant to the assigned customer base. * Provides field trouble shooting assistance, training, and information/documentation support. * Conducts product application assessments including TCCM savings, elimination of duplicate items/material consolidation, alternative to materials, equipment, methods and practices, and regional, industry, and national standards for material, equipment, and apparatus. * Performs product updates and new product launches of branches and customers as required. Non-essential Functions * Attends and assists with trade shows and training programs as needed. * Provides technical training and presentations for Border States personnel internal as well as external customers. * May evaluate demo equipment and makes suggestions for new products in specified product areas. * Ensures existing product demos are functional condition. * Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions. * Familiar with all relevant SAP processes to support order entry and management., * Crawling (moving about on hands and knees or hands and feet) - Not at all * Climbing/Walking Stairs (ascending or descending) - Occasionally * Reaching (extending arms in any direction) - Occasionally * Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally * Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally * Balancing (maintaining body equilibrium to prevent falling) - Frequently * Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Occasionally * Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Not at all * Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally * Grasping (Applying pressure to an object with the fingers and palm) - Frequently * Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Occasionally * Talking (expressing or exchanging ideas by means of the spoken word) - Continuously * Driving (the control and operation of a motor vehicle) - Occasionally * Desk work (work usually performed at a desk) - Continuously ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Headless by Design: Building Enterprise Systems That Agents Can Actually Use](https://www.wearedevelopers.com/videos/100092-headless-by-design-building-enterprise-systems-that-agents-can-actually-use) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)