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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Change Management Consultant - **Company:** CompQsoft,Inc . - **Location:** United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Microsoft Azure, Information Systems, Learning Management Systems, Microsoft Dynamics, Salesforce.Com, Microsoft SharePoint, Information Technology, Tools for Reporting, Servicenow - **Published:** June 25, 2026 - **Apply:** https://www.dice.com/job-detail/becca907-a206-4be1-a0cd-4b1717c15546 ## About the Role * Bachelor's degree in Business, Organizational Development, Communications, Human Resources, Information Systems, or related field. * 5+ years of Change Management experience supporting enterprise technology implementations. * 3+ years supporting CRM, Customer Experience, or Digital Transformation initiatives. * Experience supporting Microsoft Dynamics 365, Salesforce, ServiceNow, or comparable enterprise platforms. * Experience leading change initiatives involving multiple business units. * Strong executive communication and facilitation skills. * Experience working in Agile and hybrid project environments., Change Management Certifications * Prosci Change Management Certification * Certified Change Management Professional (CCMP) * Project Management Professional (PMP) * SAFe Agilist Certification, * 28 years of experience in delivering complex IT Services & Solutions * Microsoft Partnership heritage * Thought Leadership - Excellent customer references. * Execution Focus - High quality while being very cost effective with blended mode. ## Description The Change Management Consultant will play a critical role in ensuring successful adoption of new business processes, technology solutions, and operating models., The Change Management Consultant is responsible for planning, developing, and executing organizational change management activities supporting the implementation of Microsoft Dynamics 365 Customer Engagement applications, including Sales, Customer Service, and Customer Insights Journeys. This role serves as the bridge between business stakeholders, project leadership, and end users to ensure successful adoption of new systems, processes, and ways of working. The ideal candidate will possess strong change management expertise, exceptional communication skills, and prior experience supporting large-scale digital transformation initiatives within insurance, healthcare, employee benefits, or regulated industries., Change Strategy & Planning * Develop and maintain a comprehensive Organizational Change Management (OCM) strategy. * Perform organizational readiness assessments. * Conduct stakeholder impact analyses. * Identify change risks and develop mitigation plans. * Develop adoption and engagement strategies. * Create change management roadmaps aligned to project milestones. Stakeholder Engagement * Identify executive sponsors and key stakeholders. * Develop stakeholder engagement plans. * Facilitate leadership alignment workshops. * Support executive communications. * Build stakeholder buy-in and sponsorship throughout the program lifecycle. Communications Management * Develop communication strategies and plans. * Create executive updates, newsletters, FAQs, presentations, and awareness campaigns. * Ensure consistent project messaging across impacted business units. * Support change champion networks. Training & Knowledge Transfer * Assess training requirements. * Develop role-based training plans. * Coordinate training development activities. * Facilitate instructor-led and virtual training sessions. * Develop end-user documentation, quick reference guides, and support materials. Business Readiness * Conduct readiness assessments. * Measure organizational preparedness. * Coordinate go-live readiness activities. * Support deployment planning and transition management. * Partner with business leaders to ensure operational readiness. Adoption & Reinforcement * Monitor user adoption metrics. * Analyze system utilization trends. * Develop reinforcement plans. * Identify adoption barriers and corrective actions. * Support post-go-live stabilization activities., * Certified Employee Benefit Specialist (CEBS) * Group Benefits Associate (GBA) * Associate in Insurance (AINS) * Associate, Customer Service (ACS) Preferred Industry Experience Strong preference will be given to candidates with experience in: * Insurance Carriers * Voluntary Benefits Providers * Healthcare Payers * Benefits Administration Organizations * Wellness & Employee Engagement Providers * Contact Center Transformation Programs Experience supporting: * Claims Management * Benefits Enrollment * Policy Administration * Customer Service Operations * Member Engagement Programs * Regulatory and Compliance Initiatives Technical Skills * Microsoft Dynamics 365 Customer Engagement * Customer Insights Journeys * Microsoft 365 * Microsoft Teams * SharePoint Online * Power Platform * Azure DevOps * Learning Management Systems (LMS) * Survey and Adoption Analytics Tools Key Deliverables * Organizational Change Management Strategy * Stakeholder Impact Assessment * Change Readiness Assessment * Communications Plan * Training Strategy * Training Materials * Adoption Metrics Dashboard * Go-Live Readiness Report * Post-Implementation Adoption Plan Success Metrics Success in this role will be measured by: * User Adoption Rates * Training Completion Rates * Stakeholder Satisfaction Scores * Business Readiness Scores * Go-Live Success Metrics * Reduction in Change Resistance * Post-Go-Live Stabilization Outcomes ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Should Tech Managers Be Developers First? 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