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# Level 1 Helpdesk

- **Company:** Insight Global
- **Location:** St. Louis, MO, United States
- **Experience:** Expert
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Windchill, Information Technology, Enovia, Teamcenter (Software)
- **Published:** June 25, 2026
- **Apply:** https://www.juju.com/job/00000000gawwrn

## About the Role

BS degree in Mechanical and/or Manufacturing Engineering, Computer Science, Technology or 8 years of experience

-Experience working in a customer facing Helpdesk/Support environment. -Experience with implementing/supporting Teamcenter solutions or similar products, such as Enovia, ePMD, Windchill, Aras Innovator or Agile is desirable.

## Description

Insight Global is looking for a Helpdesk support out of St. Louis, Missouri. This person will be the first line of support for end users and understand customers' objectives and business requirements in order to support change initiatives and solutions. This role has a specific focus on Teamcenter PLM configuration/implementation as well as upgrades and testing. This Helpdesk specialist must be onsite in St Louis, Missouri 5 days a week.


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