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# Remote Solutions Engineer - UK Remote

- **Company:** Embrace
- **Location:** Canterbury, UK (Remote available)
- **Experience:** Experienced
- **Salary:** £130,000.0 - £160,000.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Apple IOS, Apple Mac Systems, Command-Line Interface, Linux, Programming Tools, Web Development, Python (Programming Language), Swift (Programming Language), B2b Software, Kotlin, Information Technology, Front End Software Development, Objective C++
- **Published:** June 25, 2026
- **Apply:** https://find.jobs/jobs-near-me/remote-solutions-engineer-uk-remote-canterbury-kent/2837705084-2/

## About the Role

* 3+ years experience in a Mobile Developer, Web Developer, Sales Engineer, or Solutions Engineer role at a B2B software technology company
 * Experience with mobile or web development and eagerness to learn and improve your skills. Familiarity with iOS, Android and their development tools
 * Working knowledge of Linux and/or Mac OS X command line
 * Comfortable discussing code; ability to read and write code is a plus (Python, Java, Objective-C, Swift, Kotlin, or JS preferred)
 * A curiosity for how things work and the ability to apply your experience of using tools and resources to come to a resolution
 * Excellent communication skills and comfortability writing and speaking with people to help them solve their issues
 * High competency and low ego, you have a passion for helping people both inside and outside of your company
 * Willingness to travel for both customer-facing activities (technical workshops, integration support, relationship building) and quarterly internal team collaboration gatherings
 * Diploma in Computer Science, Mathematics or related discipline preferred

## Description

We're looking for a highly technical Solutions Engineer to help mobile and web developers build better user experiences. At Embrace, we're the only user-focused observability solution built on OpenTelemetry, providing frontend teams with the insights they need to understand real customer impact across 100M+ devices and growing.

What You'll Do

 * Represent Embrace as both an expert communicator and technologist, and help deliver an amazing customer experience
 * Communicate directly with customers, product and engineering teams, and work together towards a solution to the task at hand
 * Drive the technical integration strategy and execution for both prospects and customers, leveraging deep product expertise to create customized implementation approaches tailored to each customer's technical environment and business objectives
 * Quickly root-cause, identify technical issues, and provide clear instructions to reproduce the problems or drive new product specifications
 * Directly impact product direction by suggesting improvements for customers day to day
 * Ensure that our process for surfacing bugs to Engineering is fast, efficient, and effective
 * Improve collaboration with Sales and Customer Success by developing tools and enhancing documentation


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