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# Help Desk Analyst III

- **Company:** Robert Half
- **Location:** Farmers Branch, TX, United States
- **Salary:** $66,560.0 - $79,040.0
- **Contract:** Temporary to permanent
- **Skills:** Active Directory, Microsoft Azure, Multi-Factor Authentication, Computer Networking Systems, Microsoft InTune, Information Technology
- **Published:** June 25, 2026
- **Apply:** https://www.juju.com/job/00000000gb10jo

## About the Role

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

## Description

We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment., * Deliver expert-level technical support for escalated issues across hardware, software, and network systems.

 * Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.

 * Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.

 * Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.

 * Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.

 * Troubleshoot and analyze issues using advanced techniques and tools.

 * Support Microsoft licensing and ensure compliance across systems.

 * Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.

 * Assist with technology rollouts and AV system projects as needed.

 * Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.


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