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# L1 Desktop Support

- **Company:** Zones, Inc.
- **Location:** Cerritos, CA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Microsoft Outlook, IT Management, Microsoft Office, Networking Basics, TCP/IP, Wi-Fi Technology, Microsoft InTune, Computer Equipment, Servicenow
- **Published:** June 25, 2026
- **Apply:** https://www.juju.com/job/00000000gav4on

## About the Role

+ Microsoft 365 (Outlook, Teams, OneDrive)

 + MDM Support (Mobile Support)

 + Intune

 + ServiceNow ITSM

 + Basic networking (TCP/IP, Wi-Fi)

 + Desktop hardware and peripherals

 + Mobile device support

What you will bring to the team:

 + 1-3 years of experience in desktop support

 + Basic knowledge of OS, Office 365, and hardware troubleshooting

 + Familiarity with ITSM tools (ServiceNow preferred)

 + Good communication and customer service skills

 + Exposure to enterprise IT environments

 + Windows and Mac OS knowledge

 + Certifications like A+, ITIL Foundation



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