> Markdown version of [/jobs/ext/647095-it-field-technician](https://www.wearedevelopers.com/jobs/ext/647095-it-field-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Field Technician - **Company:** Hunter Selection - **Location:** UK - **Salary:** £32,500.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Backup Devices, Microsoft Online Services, VoIP, Data Security, Disaster Recovery, Windows Servers, Networking Basics, Azure Active Directory, Microsoft SharePoint, TeamViewer, Virtual Local Area Networks, Network Routers, Firewalls (Computer Science), Microsoft InTune, Firewall Services Module - **Published:** June 25, 2026 - **Apply:** https://hunterselection.co.uk/jobs/it-field-support-35694/ ## About the Role * Proven experience in a 2nd / 3rd line IT support role * Strong Microsoft ecosystem knowledge including: * Windows Server (2016 / 2019 / 2022) and Windows 10 / 11 * Active Directory & Azure AD / Entra ID * Microsoft 365 administration (Exchange Online, SharePoint, Teams) * Experience supporting and deploying Microsoft 365 environments end-to-end * Hands-on experience with Intune (MDM / MAM enrolment, device management, policies) * Knowledge of Microsoft Defender suite and endpoint security best practices * Experience with networking fundamentals (routers, switches, VLANs, firewalls) * Strong troubleshooting skills across desktop, server, and cloud environments * Confident communicator with strong customer-facing skills * Full UK driving licence, * Experience with Microsoft 365 migrations and tenant builds * Exposure to RMM and PSA tools (e.g. Datto, AutoTask, TeamViewer) * Firewall configuration (WatchGuard or similar vendors) * VoIP / 3CX systems knowledge * Backup, disaster recovery, and data security best practices * Experience working within an MSP environment ## Description We're partnering with a growing managed service provider looking to appoint an IT Field Technician to support clients across the South West. This is a fantastic opportunity to step into a client-facing, hands-on role where you'll have real autonomy, working closely with customers and playing a key part in delivering high-quality IT services. This is a field-based position where you'll take ownership of technical support across a regional client base. You'll be responsible for resolving issues, managing escalations, and building strong relationships while ensuring a high standard of service delivery. What You'll Be Doing * Delivering on-site IT support to a range of clients * Acting as the escalation point for more complex technical issues * Managing customer relationships and providing a high level of service * Supporting infrastructure, networking, and security environments * Working across modern cloud-first environments and hybrid setups * Ensuring systems, licenses, and assets are maintained and compliant * Working to SLA targets and managing workload effectively * Identifying opportunities for improvements and upgrades * Collaborating with internal teams and external partners ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [One year of the CO2-challenge – insights and lessons learned](https://www.wearedevelopers.com/videos/100251-one-year-of-the-co2-challenge-insights-and-lessons-learned) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)