> Markdown version of [/jobs/ext/656249-google-cloud-platform-application-technical-lead](https://www.wearedevelopers.com/jobs/ext/656249-google-cloud-platform-application-technical-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Google Cloud Platform Application Technical Lead

- **Company:** SunRay Enterprise Inc
- **Location:** Sunrise, FL, United States
- **Experience:** Expert
- **Contract:** Temporary contract
- **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, BigQuery, Cloud Computing, Computer Telephony Integration, Continuous Integration, Data Structures, Relational Databases, Software Design Patterns, DevOps, Identity and Access Management, Session Initiation Protocols, Machine Learning, NoSQL, Commercial Software, Tensorflow, Systems Integration, Speech Recognition, WebRTC, Google Cloud, Prophet, System Availability, Prompt Engineering, Apigee, Amazon Virtual Private Cloud (VPC), Google Cloud Functions, Xgboost, Apache Kafka, Data Management, Speech Synthesis, Terraform, Webhooks, Natural Language Understanding
- **Published:** June 26, 2026
- **Apply:** https://www.dice.com/job-detail/6f8dac7f-1ab2-4ceb-9379-258047e6b63b

## About the Role

10+ years of commercial software development experience.

Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities.

Develop secure and resilient cloud infrastructure on Google Cloud Platform using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery. Experience with IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms., * Experience building and integrating AI/ML solutions such as XGBoost, SARIMA, Prophet, TensorFlow, and prompt-engineering-based applications into production environments.

 * Strong understanding of the ML model lifecycle, including evaluation, hyperparameter tuning, monitoring, governance, bias mitigation, and explainability.
 * Experience with Agile development methodologies, CI/CD, DevOps, and observability practices.
 * Hands-on experience with Kafka, relational databases, and/or NoSQL databases.
 * Strong understanding of data structures, algorithms, and design patterns, with a proactive mindset toward continuous improvement.

## Description

* Implement and optimize CCaaS solutions, including ACD (Automatic Call Distribution), skills-based routing, dialers, omnichannel capabilities, and campaign management while ensuring scalable, secure, and compliant contact center operations.
 * Lead integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WebRTC, security configurations, and migration from legacy contact center platforms to cloud-based solutions.
 * Design, develop, and maintain data pipelines, models, and datasets supporting CCaaS data platforms while ensuring data quality, reliability, security, and compliance.


## Related Videos

- [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills)
- [Transforming Education: A Journey from interactive Markdown to Remote-Labs](https://www.wearedevelopers.com/videos/941-transforming-education-a-journey-from-interactive-markdown-to-remote-labs)
- [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis)
- [Raise your voice!](https://www.wearedevelopers.com/videos/10-raise-your-voice)
- [Coffee with Developers - Maria Apazoglou](https://www.wearedevelopers.com/videos/1209-coffee-with-developers-maria-apazoglou)
- [Hello JARVIS - Building Voice Interfaces for Your LLMS](https://www.wearedevelopers.com/videos/1641-hello-jarvis-building-voice-interfaces-for-your-llms)

## Related Articles

- [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud)
- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere)
- [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers)
- [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)