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# Specialist, Field Support Engineering

- **Company:** McKesson
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $90,000.0 - $110,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Systems Integration, Diagnostic Tools, Computer Networking Systems, Software Troubleshooting, Information Technology
- **Published:** June 26, 2026
- **Apply:** https://diversityjobs.com/career/17390011/Specialist-Field-Support-Engineering-Florida

## About the Role

* Degree or equivalent and typically requires 4+ years of relevant experience.
 * Proficient in diagnosing and repairing complex electromechanical and/or IT systems.
 * Excellent communication and customer service skills with a track record of building client relationships.
 * Ability to work independently and manage multiple priorities in a fast-paced environment.
 * Experience with advanced diagnostic tools and remote support technologies.
 * Familiarity with industry standards and regulatory compliance in field service operations.
 * MUST have valid Driver's License and Passport (international travel may be required)

Preferred Skills/Experience

 * Bachelor's degree in Engineering, Electronics, Information Technology, or a related technical field, or equivalent experience.
 * Certifications such as CompTIA A+, Network+, or similar technical credentials.
 * Demonstrated ability to train and develop team members or clients.
 * Experience working in cross-functional teams and contributing to product development feedback loops.
 * Strong knowledge of networking, system integration, and troubleshooting methodologies.

Description of Travel or In-Office and Physical Requirements

This role requires up to 70-80% travel to client sites, which may include overnight stays. Work is performed both in the field and in-office environments. Physical requirements include the ability to lift up to 50 lbs, stand or walk for extended periods, and work in varying environmental conditions.

## Description

Are you passionate about solving complex technical challenges in the field? As a Specialist, Field Support Engineering, you will play a critical role in delivering best-in-class technical support to our clients. Your expertise will ensure the reliability, maintenance, and optimal performance of our advanced equipment and systems, directly impacting customer satisfaction and operational excellence., * Provide on-site and remote technical support for installation, troubleshooting, repair, and maintenance of field equipment and systems.

 * Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime for customers.
 * Collaborate with engineering, product, and support teams to deliver technical solutions and improvements.
 * Document service activities, generate detailed reports, and maintain accurate records in compliance with company standards.
 * Train and mentor clients and internal team members on system operation, maintenance, and best practices.
 * Identify opportunities for process optimization and contribute to product feedback and continuous improvement initiatives.


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