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# IT Service Desk Student Assistant

- **Company:** Auburn University
- **Location:** Auburn, AL, United States
- **Salary:** $24,960.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Wireless Networks, Tablet Computers, Information Technology
- **Published:** June 26, 2026
- **Apply:** https://www.juju.com/job/00000000gb3fqi

## About the Role

Enrolled student at Auburn University

Minimum Knowledge, Skills, and Abilities

 + Strong communication skills.

 + Basic knowledge of IT resources and services.

 + Ability to troubleshoot and resolve technical issues.

 + Willingness to learn and adapt to new technologies.

 + Ability to work independently and as part of a team.

 + Must understand that the student is responsible for working the hours that they are scheduled or will ensure that their hours are covered if they are unable to work a scheduled shift.

## Description

**The Athletics IT Service Desk** is seeking motivated students to join our team in providing frontline technical support to Auburn University's athletics community! This role offers hands-on experience supporting a wide range of IT services for staff, student-athletes and coaches.

Responsibilities

 + Support for Auburn Information Technology resources including Configuration of laptops, tablets, and cell phones for campus wireless and email systems, accounts, email, printing services, and other IT services.

 + Assistance with Duo 2Factor registration, reactivation, and removal.

 + Monitor the athletics Service Now system and respond to tickets and other requests accordingly.

 + Limited Football Game Day IT support that includes data network, wireless network set up monitoring, troubleshooting, etc.

 + Ability to work independently.

_*Flexible work hours to accommodate class schedules._


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