> Markdown version of [/jobs/ext/658507-it-help-desk-technician-recent-graduates](https://www.wearedevelopers.com/jobs/ext/658507-it-help-desk-technician-recent-graduates). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Help Desk Technician--Recent Graduates - **Company:** Harder Mechanical Contractors, Inc - **Location:** Portland, OR, United States (Remote available) - **Contract:** Temporary contract - **Skills:** Microsoft Windows, IOS Applications, Desktop Computing, Microsoft Office, Tablet Computers, Information Technology, Laptops - **Published:** June 26, 2026 - **Apply:** https://www.juju.com/job/00000000gb98ci ## About the Role + Demonstrated leadership and self-starter skills + Excellent communication skills both written and oral + Strong knowledge of Microsoft Office (Office 365), Windows 10 Enterprise + Strong knowledge of Android and iOS mobile operating systems + Ability to lift heavy packages (up to 50lbs) + Ability to travel to job sites when required + Ability to work varying shifts if needed Education/Experience: + BS or BA degree in computer science, business administration or related work experience required ## Description As a Tier 1 IT Help Desk Technician, you will provide in house support for the company's multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business. This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm., You will be responsible for providing users guidance and first level support by assisting in problem resolution. You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices. IT Support Technician's at Harder perform the following daily tasks: + Respond to users requests for information and assist in problem resolution and/or escalation. + Deploy new/used desktops, laptops and tablets following internal deployment guides. + Deploy and manage mobile phones including standard phones, Android phones and iOS phones. + Pack and ship IT equipment. + Assist with management of IT inventory. + Assist with deploying copiers, printers and assist with setup of scan to email/folder on network copiers. + Use internal ticket management solution to document and record all support inquires. + Assist with application or system rollouts as directed by senior project leads. + Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed. ## Related Videos - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Applying DevOps in Flutter mobile development](https://www.wearedevelopers.com/videos/60-applying-devops-in-flutter-mobile-development) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)