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# Product Owner Customer Experience

- **Company:** myra group GmbH
- **Location:** München, Germany (Remote available)
- **Salary:** €60,000.0 - €80,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, E-Business, Internet Traffics, Scrum Methodology
- **Published:** May 15, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=42c4ccf302a92c7a

## About the Role

Do you have experience in Scrum?, * Customer experience product ownership - you have owned CX as a product, turning qualitative signals and usage data into a coherent strategy and prioritized decisions across multiple teams

 * UX and design literacy - you hold your own in conversations about interaction patterns, navigation design, and visual consistency without needing to be a designer
 * B2B SaaS platform experience - you understand enterprise admin interfaces, multi-product navigation, and what good looks like for technical users
 * Cross-functional influence - you have owned a product domain that required you to drive outcomes across teams you did not control
 * AI fluency - you use AI to synthesize feedback, draft outcome briefs, and prioritize the most critical experience gaps
 * English is a must, German a plus

## Description

At Myra, we develop and operate a certified Security-as-a-Service platform designed to protect digital business processes. Our technology monitors, analyzes, and filters malicious internet traffic before cyberattacks can cause actual damage., * Own the end-to-end customer journey across the Myra platform - identifying and resolving experience gaps between products before they reach the customer

 * Define and enforce UX consistency standards across all squads, working directly with UX/UI designers and Product Owners
 * Own the cross-product UX audit process and translate findings into prioritized Outcome Briefs for the relevant squads
 * Represent the customer experience in each squad's quarterly planning - bringing signal, findings, and priorities into roadmap conversations
 * Track platform quality from the customer's perspective and act on feedback, support trends, and usability friction

... what success looks like in 6 months:

 * A clear experience standard is in place and actively used by all squads
 * The first cross-product UX audit is complete, with top findings in squad backlogs
 * Customer feedback and usage data systematically inform product decisions across all squads
 * The platform feels like one product, not a collection of separate applications


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