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# User Support Instructor

- **Company:** Greece Central School District
- **Location:** North Greece, NY, United States
- **Salary:** $50,000.0
- **Contract:** Temporary contract
- **Skills:** Software Applications, Microsoft Office, Elearning, Student Information Systems, Enterprise Software Applications, Information Technology, Gsuite
- **Published:** June 27, 2026
- **Apply:** https://www.juju.com/job/00000000gbl45s

## About the Role

Graduation from high school or possession of an equivalency diploma, plus EITHER:

(A) Graduation with a Bachelor's degree in Information Technology, Computer Science, or a closely related field; OR,

(B) Graduation with a Bachelor's degree, plus one (1) year paid full-time or its part-time equivalent experience that involved training and supporting a minimum of two (2) or more software packages; OR,

(C) Graduation with an Associate's degree in Information Technology, Computer Science, or a closely related field, plus two (2) years paid full-time or its part-time equivalent experience as described in (B) above; OR,

(D) Graduation with an Associate's degree, plus three (3) years paid full-time or its part-time equivalent experience as described in (B) above; OR,

(E) Five (5) years paid full-time or its part-time equivalent experience as described in (B) above; OR,

(F) An equivalent combination of education and experience as defined by the limits of (A), (B), (C), (D), and (E) above., NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee.

SPECIAL REQUIREMENT: If you are appointed, you will be required to possess a valid license to operate a motor vehicle in New York State or otherwise demonstrate your capacity to meet the transportation needs of the position.

Desired Qualifications:

Demonstrated proficiency in a wide range of software applications and hardware commonly used in schools (e.g., Google Workspace, Microsoft Office Suite, telephone systems, student information systems, online resources, digital signage, etc.);

Experience working in a K-12 environment;

Familiarity with adult learning principles;

Experience with online and blended learning platforms;

Industry certifications in relevant software or hardware;

Excellent communication, presentation, and interpersonal skills;

Ability to work independently and as part of a team.

## Description

Assess the training needs of district staff regarding non-instructional software and hardware;

Develop and maintain a comprehensive training curriculum that addresses identified needs;

Design and deliver engaging and effective training programs using a variety of modalities (e.g., in-person workshops, 1:1 training, online tutorials, webinars, etc.);

Create, curate and maintain training materials, including handouts, presentations, and online resources;

Evaluate the effectiveness of training programs and make adjustments as needed;

Stay abreast of current trends and best practices in technology training;

Collaborate with Technology Support Services staff and other stakeholders to ensure training aligns with district goals and initiatives;

Maintain records of training activities and participant attendance;

This position may require occasional evening work to accommodate staff schedules;

All other duties as assigned.

Questions regarding this posting should be directed to:

Name: Brad Malone


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