> Markdown version of [/jobs/ext/66725-it-support](https://www.wearedevelopers.com/jobs/ext/66725-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support - **Company:** Target Maintenance - **Location:** Silsoe, UK - **Salary:** £27,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Internetworking, Microsoft Office, Data Logging, Information Technology - **Published:** May 30, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=28cb15ec9d218acd ## About the Role Do you have experience in Windows?, * Good knowledge of general IT systems (Windows OS, Office 365, internet connectivity) * Basic troubleshooting experience * Excellent communication skills * Organised, methodical, and approachable * Previous IT helpdesk or support experience * Experience setting up and managing company devices (laptops, mobile phones) * Familiarity with asset tracking software ## Description We're looking for an organised and reliable IT Support Technician to join our team. In this role, you'll be the first point of contact for all day-to-day IT queries, helping resolve technical issues, setting up equipment for new starters, and ensuring our staff have the tools they need to do their jobs effectively. This position is essential in supporting the wider business and relieving pressure from our existing IT lead, allowing them to focus more on automation and project work., * Act as first-line support for all IT queries (hardware, software, connectivity, etc.) * Set up and configure IT equipment for new starters (laptops, phones, software access) * Troubleshoot and resolve basic technical problems for staff * Liaise with external IT suppliers or escalate complex issues to the senior IT team * Maintain asset registers and IT stock control * Provide user-friendly guidance and support to team members of all IT abilities * Ensure meeting rooms and office IT equipment (printers, routers, screens) are operational * Keep accurate records of IT requests, fixes, and equipment issued What Success Looks Like * Promptly resolving IT issues * Smooth setup of equipment for new starters * Logging and escalating issues where necessary * Maintaining a calm, helpful, and clear communication style ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Logs in observability - Correlation](https://www.wearedevelopers.com/videos/1430-logs-in-observability-correlation) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)