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# Principal Systems Analyst/Solutions Lead...

- **Company:** Insight Global
- **Location:** Burbank, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Business Systems, Software Documentation, Program Optimization, IT Management, Scaled Agile Framework, Service-Oriented Architecture, Software Requirements Analysis, Web Services, Backend
- **Published:** June 27, 2026
- **Apply:** https://www.juju.com/job/00000000gbd0p4

## About the Role

8-12+ years of total experience as a BSA, Product Owner/Manager, or PM

 - Senior or lead level experience with executive-facing responsibilities and leading projects end to end, creating project plans

 - Experience supporting transactional systems

 - Proven ability to lead large, complex initiatives while managing day-to-day operational requests

 - Deep experience converting business and functional requirements into actionable, traceable artifacts

 - Experience supporting backend Agile Engineering teams

 - Ability to engage and influence executives, business users, IT leadership, engineers, and QA teams & translate both functional/technical requirements

 - Knowledge of APIs, web services, service-oriented architecture

 - Process improvement & solutioning experience

 - Experience creating user stories, epics, traceability matrices

 - Exposure to automation frameworks, workflow optimization, or emerging delivery technologies

 - Strong documentation discipline and traceability mindset

 - Bachelor's degree - Master's degree

 - Startup or high-growth environment experience

 - Consulting/Big Four experience

## Description

We are seeking a senior, multi-disciplinary Systems Analyst who can operate as a Business Systems Analyst, Product Owner/Manager, and Project Lead. This individual will serve as the connective tissue between executive stakeholders, business partners, IT, development/engineering teams, and QA, translating ambiguity into clarity and strategy into executable solutions.

This role supports large-scale modernization initiatives across regulated, transactional systems while also handling day-to-day operational enhancements. The ideal candidate is technically savvy, creative, and forward-thinking, with a strong desire to continuously evolve as technology evolves-particularly in the areas of automation, system optimization, and modern delivery practices. Success requires executive presence, technical depth, disciplined documentation, and the ability to lead through influence across cross-functional and offshore teams., Act as the primary bridge between executive leadership, business partners, IT, engineering, and QA teams, ensuring end-to-end alignment from strategy through delivery

 - Lead requirements definition for complex, large-scale programs while supporting ongoing operational requests

 - Translate ambiguous business needs into clear, structured, and testable deliverables, including:

~User stories with acceptance criteria (2)

~Use cases

~Process flows

~Traceability matrices

~Epics

~Technical and functional documentation

 - Facilitate cross-functional workshops and stakeholder alignment sessions across business and technology teams

 - Partner closely with development, QA, and offshore delivery teams to drive execution and measurable outcomes

 - Serve as a thought partner on solution design, trade-offs, and approach justification, ensuring alignment with both business goals and technical realities

 - Evaluate how systems interact, including APIs, web services, and service-oriented architecture, to inform solutioning

Identify opportunities to leverage automation and emerging technologies to improve processes, efficiency, quality, and scalability

 - Establish and enforce documentation standards, traceability, and governance throughout the delivery lifecycle


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