> Markdown version of [/jobs/ext/66946-senior-ai-cx-solutions-architect](https://www.wearedevelopers.com/jobs/ext/66946-senior-ai-cx-solutions-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior AI-CX Solutions Architect - **Company:** Zendesk, Inc. - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Zendesk - **Published:** May 31, 2026 - **Apply:** https://www.apply4u.co.uk/jobs/x/37811617/ ## About the Role Zendesk is seeking a Principal Sales Engineer to lead AI-powered customer experience solutions. You will collaborate with sales teams to drive technical strategies and present to C-suite stakeholders. With over 7 years of experience, you'll play a crucial role in engaging brands to enhance their customer experiences.The ideal candidate is deeply knowledgeable in AI and automation technologies, comfortable in complex negotiations, and skilled in designing enterprise-level solutions. #J-18808-Ljbffr ## Related Videos - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Recruiting with Soul & Smarts](https://www.wearedevelopers.com/videos/1477-recruiting-with-soul-smarts) - [Angstfreude - AI and Corporate Culture - The Thrill and the Threat](https://www.wearedevelopers.com/videos/100354-angstfreude-ai-and-corporate-culture-the-thrill-and-the-threat) - [Designing the intelligence layer: The future of products beyond interfaces](https://www.wearedevelopers.com/videos/2122-designing-the-intelligence-layer-the-future-of-products-beyond-interfaces) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [Transforming Software Development: The Role of AI and Developer Tools](https://www.wearedevelopers.com/magazine/527-transforming-software-development-the-role-of-ai-and-developer-tools)