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# IT Vendor Manager

- **Company:** Intersources Inc.
- **Location:** Des Moines, IA, United States
- **Experience:** Experienced
- **Salary:** $25,000.0
- **Contract:** Contract
- **Skills:** Information Technology Consulting, Procurement Software, Cloud Services, Information Technology
- **Published:** June 28, 2026
- **Apply:** https://www2.jobdiva.com/portal/?a=62jdnw10t7d77ytz0lbaey9qxonk3b05a9tqw96rb7z6hlfo7xj79l9g6mp6aj2o&compid=0/jobs/31583665#/jobs/31583665

## About the Role

* Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience., Manage vendor relationships for software, hardware, cloud services, and IT consulting engagements. 3 Years
Experience tracking SLAs, KPIs, and risk metrics; initiating corrective actions for underperformance. 3 Years
Knowledge of IT procurement standards, including cybersecurity, data privacy, and accessibility. 3 Years
Ability to develop and maintain a strategic vendor portfolio aligned with the agency's IT roadmap 3 Years
Conduct market research to identify emerging technologies and qualified vendors. 3 Years
Benchmark vendor pricing and service levels against industry standards to ensure value for money. 3 Years

## Description

* This position will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation., IT Vendor Relationship Management
 * Develop and maintain strong relationships with key IT vendors and service providers.
 * Serve as the escalation point for vendor-related issues and disputes.
 * Facilitate regular vendor performance and business reviews.

IT Agreement & SLA Oversight

 * Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
 * Ensure alignment with legal, financial, and operational standards.
 * Monitor compliance with SLAs, KPIs, and contractual obligations.
 * Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.

IT Financial & Risk Management

 * Track vendor spend and ensure alignment with IT budgets and forecasts.
 * Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
 * Support audits and compliance initiatives related to vendor engagements.

Change and Issue Management

 * Log and track vendor-related issues, escalations, and change requests.
 * Coordinate resolution of service disruptions or contract disputes.
 * Document change control approvals for IT services or infrastructure.

Stakeholder Communication

 * Schedule and document vendor meetings, demos, and onboarding sessions.
 * Communicate vendor updates, risks, and contract changes to stakeholders.
 * Other duties as assigned.


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