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# Director, Platform and Technology Experience

- **Company:** American Tower
- **Location:** Woburn, MA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Business Analytics Applications, Data Analysis, Information Systems, Information Engineering, Data Layers, Data Analytics
- **Published:** June 28, 2026
- **Apply:** https://www.juju.com/job/00000000gbjb73

## About the Role

+ Bachelor's degree in Business, Design, Data Analytics, Information Systems, or a related field required.

 + Advanced degree preferred.

 + A minimum of 10 years of product management, UX leadership, analytics enablement, or digital experience leadership.

 + Success designing or managing enterprise level data, analytics, and/or AI user experiences.

 + Experience leading cross functional initiatives requiring strong stakeholder engagement and change management.

 + Strong understanding of analytics platforms, semantic layers, dashboards, data products, and AI enabled user experiences.

 + Experience developing persona based journeys and experience frameworks for digital products.

 + Ability to lead training, communication, and capability building programs at scale.

 + Strong communication, facilitation, and stakeholder management skills.

 + Approximately 10%-20% travel may be required.

 + Strong organization, planning, and project management skills; ability to prioritize tasks for yourself and a team.

 + Ability to work across functions and levels to professionally achieve results.

 + Strong leadership skills with the ability to motivate and develop team members.

## Description

+ Lead the end to end product experience for data and analytics solutions, including UX strategy, product discovery, and key experience design decisions.

 + Define product vision, user journeys, and experience standards that guide Engineering and Applied AI development efforts.

 + Drive the adoption and enablement programs, including training, communications, onboarding, and persona based user support.

 + Partner with Data Engineering and Applied AI teams to translate business needs into experience driven product requirements and roadmaps.

 + Measure product experience quality, user satisfaction, adoption, and business value; define actions to improve key metrics.

 + Execute change management initiatives to support new analytics tools, AI assistants, dashboards, and workflows.

 + As a Director, you are responsible for the recruitment, development, and performance management of product managers, UX specialists, and enablement professionals. You will cultivate a collaborative, user focused team culture that accelerates business adoption of data and AI.

 + Other duties as assigned.


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