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# MedTech Field Service Dispatcher - East Coast

- **Company:** IQVIA
- **Location:** Egypt Lake-Leto, FL, United States (Remote available)
- **Salary:** $56,160.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Salesforce.Com, Meditech
- **Published:** June 28, 2026
- **Apply:** https://www.juju.com/job/00000000gbvcc4

## About the Role

+ High school diploma or equivalent required

 + 1-year relevant experience as a field service coordinator, scheduler, project coordinator, related customer service, dispatch or equivalent experience required

 + Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required

 + Must be able to work within defined processes and methodologies with minimal degree of supervision

 + Must maintain and comply with quality and compliance policies and regulations in documentation and communication

 + Experience working in Salesforce is a plus, experience with MS Office is required

 + Strong verbal and written communication skills required

 + Must be located within the United States and have access to home internet.

 + Ability to clear hospital vendor credentialing requirements.

## Description

Our Field Service Coordinators employ their technical and customer service experience by collaborating with healthcare professionals and technicians. This opportunity supports scheduling needs for field service personnel performing software updates in various healthcare related facilities.

This is a remote work from home position, and the project is set to be completed by the end of December 2026.

The opportunity has flexible training that will grow with you as you learn the role. Initial efforts will be focused on facility outreach, and as your confidence in the systems and processes grow, scheduling training will begin.

Responsibilities:

 + Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers' field service needs are completed on time, successfully, and in a manner consistent with organizational goals

 + Contact healthcare and customer facilities to coordinate assignments for supporting field team members

 + Manage customer expectations of product and services

 + Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission.

 + Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution.

 + Collaborate with team members and leadership to solve complex issues and improve processes.


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