> Markdown version of [/jobs/ext/683649-it-help-desk-technician](https://www.wearedevelopers.com/jobs/ext/683649-it-help-desk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Help Desk Technician - **Company:** Sletten Companies - **Location:** Las Vegas, NV, United States - **Contract:** Permanent contract - **Skills:** Computer Literacy, IP Addressing, Network Administration, Information Technology - **Published:** June 28, 2026 - **Apply:** https://www.juju.com/job/00000000gbv4wf ## About the Role daily information technology duties. This position requires a strong attention to detail with excellent communication skills., + Technical proficiency in basic computer skills, popular operating systems and employer-specific hardware and software + Understanding of network administration, including protocols and IP addressing + Knowledge of software installation and configuration processes + Ability to troubleshoot quickly + Strong written and verbal communication skills + Ability to simplify technical language into easy-to-understand phrasing + Patience and empathy when helping users + Excellent time management and organizational skills ## Description Sletten Construction is looking for an IT Help Desk Technician to support our Las Vegas office. The IT Help Desk Technician will report to the System Administrator and the Division Manager and will assist in, + Accepting, reviewing and acting on help desk tickets + Providing an in-person or remote technical support through email, phone and web-based platforms + Pinpointing technical issues based on reported systems and diagnostic reports + Using remote-control software to actively repair user issues + Performing basic account management tasks, such as resetting passwords and adjusting key settings + Training new employees or users on new software or repair processes + Assisting with routine tasks, such as inventory management + Creating and maintaining work logs that document user interactions for all projects + Assisting with new software and hardware launching and implementation + All other tasks or projects assigned ## Related Videos - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [The Sound of Privacy – What Your Spotify Data Reveals About You](https://www.wearedevelopers.com/videos/100346-the-sound-of-privacy-what-your-spotify-data-reveals-about-you) - [Embracing the Hybrid Cloud: Unlocking Success with Ansible](https://www.wearedevelopers.com/videos/932-embracing-the-hybrid-cloud-unlocking-success-with-ansible) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [Winning the Hybrid Cloud](https://www.wearedevelopers.com/videos/432-winning-the-hybrid-cloud) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)