> Markdown version of [/jobs/ext/722429-on-site-remote-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/722429-on-site-remote-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# On-site & remote IT Support Engineer

- **Company:** Nilort IT Group
- **Location:** Leuven, Belgium
- **Contract:** Permanent contract
- **Skills:** Active Directory, System Configuration, Microsoft Office, Print Servers, Citrix Systems, Azure Active Directory, Office365, Tablet Computers, Microsoft InTune, Laptops, Gsuite
- **Published:** June 29, 2026
- **Apply:** https://be.indeed.com/viewjob?jk=efb4014a468e30df

## About the Role

Do you have experience in Microsoft Office?, Looking for a new adventure? Are you the go-to person for family and friends when they have questions related to their laptop, internet, mobile phone or anything which is connected with an electric cable for that matter? Can you solve their issues in Dutch, French and English?, * Fluent Dutch / French / English

 * Customer focused individual who understands customer needs and seeks to fulfill expectations.
 * Team player, easily uniting with the team members and working with stakeholders.
 * Resilient person who can cope with a very fast-moving landscape.
 * Share knowledge with colleagues through documentation.

 * Have a positive, flexible, and responsive mindset.

Strong technical knowledge:

 * PC's and laptops running Windows10/11

 * MS Office 2016 , MS O365
 * Active Directory (Azure AD, Endpoint / Intune is a benefit), * Network, LAN, WAN, IPT
 * Printers and network printing
 * Citrix environment and applications
 * Smartphone and tablets
 * Knowledge of Google apps is a benefit.
 * Experience within a Servicedesk environment
 * Having worked in an ITIL environment is a benefit (ITIL certification is a plus)
 * Experience with remote user assistance

## Description

* Answer incoming calls from customers with technical and substantive questions.
 * Log incident calls and handle incidents and service requests.
 * Carry out extensive troubleshooting and problem solving.
 * Guide new customers in configuring and starting up applications.


## Related Videos

- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa)
- [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most)

## Related Articles

- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)