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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Solution Architect / Project Expert IT-AM SD & SCM - **Company:** YAZAKI Corporation - **Location:** Köln, Germany - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Advanced Business Application Programming (ABAP), SAP FI/CO, SAP Supply Chain Management (SCM), SAP Sales and Distribution, Service Design, SAP PP (Production Planning), Information Technology, Data Management, Servicenow - **Published:** June 29, 2026 - **Apply:** https://de.indeed.com/viewjob?jk=2b614919cb1b36ef ## About the Role Do you have experience in ServiceNow?, Do you have a Master's degree?, * Master degree in Business Administration or IT * Minimum 5 years of experience * Proficient knowledge in SAP Sales & Distribution, SAP SCM, Billing, Pricing * Basic knowledge in FI/CO and PP, ABAP, ITIL knowledge, Project Management capabilities, Master Data Management * Fluent in English * Action oriented professional who adapts quickly to new challenges, continuously learns from experience, and communicates effectively with a wide range of stakeholders. ## Description * Service Design: Create blueprint or specification for an IT solution. * Service Transition: Build new IT solution (e.g. customizing and developments) triggered by Incidents, Changes, Problems or Projects. * Coordinate and steer others (developers, external/internal consultants) within area of responsibility (e.g. workpackage, function etc). * Align with requester (e.g. key user) for testing and quality assurance, support of deployment and provide proper documentation. * In case of being a Project or Change Lead (= overall responsible) ensure proper handling of scope, quality, time and budget. * Do inform the assigned Change Manager about progress and status according to IT-AM framework; update Service Now in time (e.g. status reports) in given times as agreed within the IT-AM. * Communicate and align with requester and stakeholder as overall contact person, use escalation procedure in case of disagreements. * Actively gain knowledge in the assigned area if any changes appear or if a new process is implemented. Support in review a changed / new documentation. * Create a documentation if needed and ensure that this stored on a central storage as defined. * Train other persons in the area (primarely IT knowledge transfer; business trainings are possible on request if useful) and ensure creating / usage of proper training material. * Ensure clear communication to other colleagues that SME on defined area is available. * Provides CI in the particular area of expertise and activily push those ideas to the IT organization up to getting a decision on further steps as implementation. * 2nd and 3rd level support of service operations for Incidents and Problems * Take over 24/7 on-duty support where needed (in allignment with SOM) ## Related Videos - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)