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# Support Engineer

- **Company:** Toughrecruitment
- **Location:** Andelst, Netherlands
- **Salary:** €2,500.0 - €3,250.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Microsoft Office, Microsoft Servers, Information Technology
- **Published:** June 29, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=f92d7499feac063b

## About the Role

* Afgeronde mbo- of hbo-opleiding (niveau 4) in de richting ICT;
 * Je hebt ervaring met Microsoft Server, Office 365 en Azure en weet je hier zelfstandig in te redden;
 * Je bent leergierig en ziet het als vanzelfsprekend om je kennis continu verder uit te bouwen;
 * Je werkt graag met mensen en haalt energie uit het helpen van klanten;
 * Je communiceert helder en professioneel, zowel met eindgebruikers als collega's;
 * Je spreekt vloeiend Nederlands;
 * Je blijft rustig onder druk, denkt in oplossingen en weet snel de juiste prioriteiten te stellen.

## Description

* Zelfstandig en in teamverband oplossen van incidenten en serviceverzoeken;
 * Beheren en onderhouden van werkplekken, servers en IT-omgevingen op afstand;
 * Ondersteunen van Microsoft 365 en Azure omgevingen;
 * Registreren, classificeren en opvolgen van tickets binnen het systeem;
 * Analyseren van storingen en zorgen voor een correcte en tijdige oplossing;
 * Proactief adviseren van klanten over IT-verbeteringen;
 * Klanten op de hoogte houden van de voortgang van meldingen;
 * Zorgen voor een correcte afronding en klanttevredenheid per ticket.


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