> Markdown version of [/jobs/ext/724854-it-airport-engineer-glasgow-airport](https://www.wearedevelopers.com/jobs/ext/724854-it-airport-engineer-glasgow-airport). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Airport Engineer - Glasgow Airport - **Company:** Esp Global Services - **Location:** Paisley, UK - **Contract:** Permanent contract - **Skills:** Microsoft Desktop Optimization Pack, Network Protocols, Information Technology, Hardware Infrastructure - **Published:** June 29, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=a2f116cb0ce3c428 ## About the Role Do you have a valid Driving License license?, Do you have experience in Network protocols?, * Proven hands-on experience in IT support, with strong technical knowledge in both hardware and software. * Effective communication skills, with the ability to liaise confidently with both technical and non-technical teams. * Ability to work efficiently under pressure, meeting tight deadlines and responding to urgent incidents as needed. * Strong customer service orientation, ensuring all interactions are professional, courteous, and solution focused. * Good working knowledge of Microsoft Desktop Software and related tools. Understanding of network protocols, server hardware, and IT configurations. Relevant qualifications or certifications are desirable. * A Full UK Driving License is required for travel between sites. * A clear and accountable 5-year employment history is necessary for security clearance. Shift Pattern This role forms part of a dedicated engineering team providing support across a 24x7 airport operation. Candidates must be flexible to work a rotating shift pattern, including days, nights, weekends and public holidays, as required to maintain service coverage and operational resilience. Security & Airside Requirements Due to airport security and airside access requirements, all successful candidates must be capable of obtaining and maintaining an airport security pass. Applicants must be able to provide a fully verifiable five-year employment, education and address history. Any significant unexplained gaps, or periods that cannot be satisfactorily evidenced through references or supporting documentation, may affect eligibility for airport security clearance and airside access approval. ## Description ESP Global Services is seeking a highly skilled IT Airport Engineer to join our team at Glasgow Airport. This role is critical in providing on-site support for the airport's passenger processing systems. As part of our dynamic and dedicated team, you will be responsible for ensuring the seamless operation of all IT systems, in line with our contractual service level agreements., * Perform regular routine and preventative maintenance on IT equipment used for passenger processing, ensuring all systems remain operational and efficient. * Conduct floor-walking to monitor the health of airport IT systems, identifying potential issues before they impact operations. * Respond to incidents and service requests received via the Global Service Desk, ensuring all service level agreements (SLAs) are adhered to. * Troubleshoot and resolve issues related to airline host systems, connectivity, and other critical IT components. * Maintain excellent communication with both colleagues and the Global Service Desk, providing timely updates on the status of incidents and resolutions. * Identify spare parts and raise requests with the Global Service Desk to ensure incident progress is accurately recorded and resolved ## Related Videos - [WeAreDevelopers LIVE - "Fun and games - and all that comes with it", Back to BASIC & more](https://www.wearedevelopers.com/videos/1719-wearedevelopers-live-fun-and-games-and-all-that-comes-with-it-back-to-basic-more) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [Your next 10x engineer isn't in your city. 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