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# Production Support Engineer

- **Company:** Jonathan Lee Recruitment
- **Location:** Shenstone, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, SolidWorks (CAD)
- **Published:** June 29, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=697687dbf31ef657

## About the Role

Do you have experience in SolidWorks?, * Apprentice-trained, HNC/HND qualified, degree qualified or equivalent engineering background

 * Experience supporting mechanical products within a manufacturing, aerospace, defence, automotive, powertrain, machinery or similar engineering environment
 * Strong fault-finding and problem-solving skills, including root cause analysis of product failures
 * Experience liaising with customers, suppliers and internal stakeholders on technical matters
 * Ability to produce clear technical reports and engineering documentation
 * Experience using 3D CAD software, ideally SolidWorks, to create and modify engineering drawings and models
 * Understanding of engineering change control and obsolescence management
 * Hands-on mechanical aptitude with a practical approach to engineering challenges
 * Knowledge of internal combustion engines, propulsion systems, rotating machinery or similar products would be advantageous

## Description

This is a varied and hands-on engineering role, acting as a key technical focal point between engineering, production, customers and suppliers.

You will be responsible for supporting products throughout their lifecycle, investigating faults and failures, carrying out root cause analysis, supporting overhaul and servicing activities, managing engineering changes and helping to drive product reliability and continuous improvement initiatives.

The position would suit an experienced engineer who enjoys technical problem-solving, working closely with customers and taking ownership of issues through to resolution., * Investigating product faults, failures and returned equipment (RMA activities)

 * Conducting root cause analysis and implementing corrective actions
 * Producing technical reports and engineering documentation
 * Supporting overhaul, servicing and repair activities
 * Managing engineering changes and product modifications
 * Supporting obsolescence management activities
 * Liaising with customers, suppliers and internal departments on technical matters
 * Creating and updating engineering drawings using 3D CAD software
 * Providing technical support to production and operations teams
 * Supporting continuous improvement and product reliability activities


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