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# IT Technician (H/F)

- **Company:** GKN Automotive
- **Location:** Arnage, France
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cyber Security, Microsoft Office, Windows Servers, Microsoft SharePoint, Virtualization Technology, Cisco, User Accounts, Vmware
- **Published:** June 29, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=78131e2649ad7a01

## About the Role

Do you have experience in Windows?, Strong proficiency in IT support from 1st line queries to more complex project change with experience in:

 * Virtualisation: VMWare
 * Systems: Windows Server, Active Directory
 * Collaboration: Office 365, SharePoint
 * Networks: CISCO InterfacesNotions in cybersecurity

Fluency in English both written and verbal

## Description

Based onsite in our Arnage site and working across multiple French sites, you will help end-users resolve issues with GKN Technology.

Day to day duties will include:

 * Ensure the processing of incidents and requests via the ticketing tool
 * Respond to user incidents, troubleshoot and diagnose problems and identify solutions with IT equipment and applications
 * Deliver agreed changes to local IT configuration, aligning to Global Standards whilst following GKN IT policies and procedures
 * Update knowledge articles after resolution
 * Participate in the upgrade of equipment according to the defined life cycle
 * Train users on IT best practices and cybersecurity
 * Manage user accounts (create, modify, delete)
 * Manage local equipment, software and backups


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