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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # UI/UX Designer - **Company:** Ivory Cloud LLC - **Location:** Rockville, MD, United States - **Experience:** Experienced - **Salary:** $120,000.0 - $145,000.0 - **Contract:** Permanent contract - **Skills:** Adobe Analytics, HTML, Agile Methodology, Cascading Style Sheets (CSS), Capability Maturity Model Integration, Cognitive Science, Design of User Interfaces, Human-Computer Interaction, Interaction Design, NIPRNet, Pattern Recognition, Scrum Methodology, Rapid Prototyping Process, Release Management, Ui Patterns, Requirements Management, Software Systems, User-Centered Design, Web Content Accessibility Guidelines, Web Application Frameworks, Website Wireframe, ReactJS, Adobe XD, SC Clearance, AngularJS, Material UI, Information Technology, Figma, Front End Software Development - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c3927139f01029e9 ## About the Role Do you have experience in WCAG?, Do you have a Bachelor's degree?, · U.S. Citizenship: Required, Non-negotiable. (This differs from eligibility to work in the U.S.) · Clearance: Active Secret clearance required. · Minimum Years Experience: 7 years of UI/UX design experience on enterprise-scale software systems, including a minimum of 4 years supporting U.S. federal customers and 2 years leading design on programs with 10,000+ end users. · Location: National Capital Region (NCR); hybrid schedule with regular on-site presence at client Northern Virginia site and company headquarters in Rockville, Maryland. Must reside within commuting distance of the NCR and be available to report on-site within three hours of request. · Demonstrated experience leading the Discover-Design-Deliver lifecycle on federal Agile programs, including structured user research, persona mapping, wireframing, rapid prototyping, and iterative usability testing. · Expert proficiency with Figma, Adobe XD, or comparable design tools; working proficiency with HTML, CSS, and modern JavaScript frameworks (React or Angular) to communicate design intent to developers. · Exceptional oral and written communication skills, including the ability to facilitate user research sessions with senior government and military stakeholders and translate findings into prioritized backlog input. · Direct experience engineering Section 508 / WCAG 2.1 AA compliance into design artifacts from the wireframe stage forward - not as a retroactive audit. · Demonstrated experience designing role-tailored dashboards for distinct stakeholder communities with materially different workflows, mental models, and authorities. Education · Bachelor's degree in Human-Computer Interaction, Industrial Design, Graphic Design, Computer Science, Cognitive Science, or a related discipline. Master's degree in HCI, Design Research, or equivalent preferred. · Equivalent professional experience may be considered in lieu of formal degree on a case-by-case basis. Certifications · Desired certifications include: o Nielsen Norman Group UX Certification o Interaction Design Foundation Certification o Certified Professional in Accessibility Core Competencies (CPACC) o Trusted Tester (DHS Section 508) Certification o Certified Scrum Practitioner (CSP) or equivalent (within six months of hire) · Formal usability and human-centered design training (Nielsen Norman Group UX Certification, IDEO, Carnegie Mellon HCII, or equivalent) strongly preferred., · Demonstrated experience designing for mission-critical federal systems serving large-scale, geographically distributed user communities with differentiated workflows and authorities. · Direct experience with defense security cooperation, Foreign Military Sales (FMS), or comparable DOW/DOS mission domains and their enterprise systems. · Experience designing for classified environments (NIPR/SIPR) with classification-aware UI patterns, role-based access controls, and multi-level security workflow constraints. · Experience designing within a CMMI Level 3 or higher appraised Agile delivery organization. · Track record of UI/UX work cited in user satisfaction improvement, adoption metrics, or data-quality outcomes on federal program performance reviews., * enterprise scale UI/UX work: 7 years (Required) * supporting federal customers : 4 years (Required) ## Description IvoryCloud is seeking a UI/UX Designer to lead human-centered design on a mission-critical federal enterprise system supporting defense security cooperation/Foreign Military Sales operations for U.S. and international stakeholders worldwide. This is a Key Personnel position responsible for reducing user friction, improving data-entry accuracy, and engineering role-tailored interfaces that drive adoption across diverse user communities. The ideal candidate brings deep federal UI/UX experience at enterprise scale, demonstrated Section 508 / WCAG 2.1 AA engineering discipline, and the design judgment required to evolve a complex enterprise interface incrementally without disrupting the workflows that mission users depend on every day., · Serve as the single point of accountability for the user experience on the program, owning the design system, role-tailored interface portfolio, and the human-centered design lifecycle from discovery through release. · Lead structured user research with diverse mission user communities - including persona mapping, workflow analysis, friction-point identification, and heuristic audits of current system screens. · Engineer role-tailored dashboards differentiated by user community, each optimized for the specific workflows, decision points, and authorities of its intended audience. · Drive the Discover-Design-Deliver methodology across every sprint, ensuring user research outputs feed directly into backlog prioritization rather than being captured and shelved. · Redesign data-entry workflows to incentivize accuracy and completeness rather than "check-the-box" compliance behavior - directly contributing to data-quality and audit-readiness objectives. · Author and maintain a program-specific design system - including component library, interaction patterns, accessibility annotations, and visual style guidelines - version-controlled in the shared design repository. · Engineer Section 508 / WCAG 2.1 AA compliance into every wireframe, prototype, and production design artifact from initial concept forward - never as a retroactive audit. · Partner with the Frontend Developer to ensure design intent is preserved through implementation, conducting design reviews on every user-facing pull request before merge. · Facilitate iterative usability testing - moderated and unmoderated - embedded in every sprint cycle, with documented findings feeding the next sprint's design and backlog refinement. · Conduct user acceptance testing (UAT) facilitation alongside the Government Product Owner before every production release, ensuring user-facing changes meet accessibility, usability, and workflow-fit thresholds. · Collaborate with the Product Manager and Business Analyst to translate stakeholder requests into validated design problems, counterweighting "loud user" bias with structured research findings. · Maintain a continuous feedback loop with mission users - through interviews, usability sessions, analytics review, and helpdesk ticket pattern analysis - tied directly to backlog prioritization input. · Engineer change management and training artifacts for every user-facing release in partnership with the Training Specialist, to reduce adoption friction and downstream support load. · Produce rapid wireframes and clickable prototypes for stakeholder validation in advance of development commitment, reducing rework risk on every feature. · Conduct heuristic evaluations and competitive analyses on adjacent enterprise systems to inform design decisions and identify cross-system pattern alignment opportunities. · Contribute to program reporting and status artifacts by producing visual materials that communicate user impact, adoption metrics, and accessibility posture to government leadership. · Maintain a continuously refreshed UX risk register tracking usability debt, accessibility findings, and stakeholder satisfaction trends with documented mitigation owners and current status visible via shared project management dashboards. · Ensure adherence to established quality and process standards for requirements management and verification - particularly as applied to user-facing acceptance criteria. · Represent UI/UX capability in technical interchange meetings, design review sessions, and working groups; provide design feasibility input to program leadership. · Mentor and develop supporting Frontend Developers, Business Analysts, and visiting design contributors; support recruiting, onboarding, and professional development of the broader design team. · Research and evaluate emerging UI/UX practices, accessibility tooling, and design system evolutions - recommending pragmatic adoption only where direct user value or accessibility improvement is demonstrable. ## Related Videos - [Watch Tests Go Brrrr! 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