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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tech Lead Software Engineer | Salesforce AI & Customer 360 - **Company:** Motive Companies - **Location:** Dallas, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $160,000.0 - $180,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Amazon Web Services, Application Integration Architecture, Cloud Computing, Code Review, Customer Data Management, Salesforce.Com, Software Construction, Systems Integration, Large Language Models, Generative AI, Event Driven Architecture, AI Platforms, Apache Kafka, Restful APIs, Mulesoft - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=182a8b65c49ce37c ## About the Role Do you have experience in Team development?, * Technical Leadership * Engineering Team Mentorship * Enterprise Architecture * Solution Design * Agile Development * Software Engineering Best Practices, Candidates must be authorized to work in the United States. No current or future sponsorship is available. If you're excited about building AI-driven customer experiences, leading enterprise Salesforce initiatives, and making a measurable impact through technology, we'd love to connect. ## Description As the technical leader for Customer 360 initiatives, you'll: * Lead architecture, design, and development of enterprise Salesforce and AI-powered customer solutions * Drive technical strategy across Salesforce, Customer Service technologies, Data Cloud, and AI platforms * Guide engineering teams through complex design decisions, code reviews, and solution delivery * Partner directly with business leaders, product teams, architects, and stakeholders to translate business goals into scalable technology solutions * Design intelligent customer experiences powered by AI, customer data, and automation * Influence platform direction, engineering standards, and long-term architecture decisions * Mentor developers and engineers while elevating technical excellence across the team * Evaluate emerging technologies and identify opportunities to improve customer engagement, personalization, and operational efficiency, * Salesforce Service Cloud * Salesforce AI * Einstein AI * Prompt Builder * Data Cloud * Customer 360 * Customer Data Platforms (CDP) * Customer Journey Orchestration * CRM Architecture AI & Intelligent Automation * Generative AI * Enterprise AI Solutions * AI-Powered Customer Experiences * Agent-Based Workflows * Large Language Models (LLMs) * AI Integration Strategies Integration & Cloud Technologies * MuleSoft * Kafka * REST APIs * Enterprise Integrations * AWS * Bedrock * SageMaker * Event-Driven Architecture, This position is fully remote; however, candidates must currently reside within the Dallas-Fort Worth metro area and be available for occasional onsite meetings, training sessions, and business events. ## Related Videos - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) - [Are Code Reviews Worth It? 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