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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** AllCare Georgia - **Location:** Atlanta, GA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** BASIC (Programming Language), Program Optimization, IT Management, Information Technology Operations, Systems Integration, EndPointSecurity, Software Troubleshooting, Electronic Medical Records, Information Technology - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=58482440418cdc9c ## About the Role Do you have experience in Vendor relationship management?, * 5-8+ years of IT experience, with 2-4 years in healthcare preferred * Experience supporting multi-site environments * Hands-on experience with EHR/EMR systems (Athena strongly preferred) * Familiarity with HIPAA and basic security/compliance practices * Experience working with IT vendors / managed service providers * Strong troubleshooting and problem-solving skills * Experience with enterprise ITIL/ITSM frameworks * Strong track record of working cross functionally to execute projects Skills & Competencies * Highly hands-on and execution-oriented * Strong troubleshooting and systems thinking * Comfortable operating in a fast-paced, evolving environment * Clear communicator with both clinical and non-technical stakeholders * Organized with ability to manage multiple priorities * Practical, solutions-oriented mindset * Embraces innovation and new technologies Plus but not necessary * Certifications: PMP, ITIL, CISSP, HCISPP, or relevant cloud certs. ## Description This is a hands-on IT leadership role focused on execution, reliability, and operational support across a growing multi-site healthcare organization. You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong IT generalist who is comfortable operating independently, getting into the details, and scaling systems in a fast-paced environment. IT Operations & Support * Own day-to-day IT operations across clinics and corporate locations * Serve as primary point of contact for IT issues, ensuring timely resolution and escalation * Manage helpdesk/vendor support and ensure SLAs are met Infrastructure & Systems * Support and maintain IT infrastructure including networks, endpoints, telecom, and cloud tools * Troubleshoot and resolve system, connectivity, and device issues across sites * Manage onboarding/offboarding of hardware and user access EHR/EMR & Applications * Own Athena EHR administration and issue resolution * Partner with operations & clinical on integrations, workflows, and system optimization to support efficient care delivery Projects & Site Expansion * Execute IT components of new clinic openings and site expansions * Oversee system upgrades, migrations, and vendor implementations * Track timelines and ensure projects are delivered on schedule Security & Compliance * Support HIPAA compliance, security protocols, and IT policies * Assist with access controls, device security, and basic risk mitigation * Coordinate with external partners on security and compliance requirements Vendor Management * Manage external vendors (MSP, telecom, hardware providers) including vendor performance and troubleshooting escalations ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)