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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 3 IT Specialist - **Company:** ASC - **Location:** Santa Clarita, CA, United States - **Experience:** Experienced - **Salary:** $62,400.0 - $72,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple IOS, Chrome OS, Dynamic Host Configuration Protocol, File Systems, Domain Name System (DNS), Hyper-V, Information Technology Operations, Virtual Private Networks (VPN), Local Security Policy, Windows Servers, Azure Active Directory, Microsoft SharePoint, Virtualization Technology, Wi-Fi Technology, Tablet Computers, Peripherals, Microsoft InTune, Information Technology, Laptops, 3-tier Architectures, User Administration, Vmware - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=35fd32210552c1a4 ## About the Role Do you have a valid Driver's License license?, Do you have experience in iOS?, * 3-5 years of hands-on IT experience (Tier 3) * Experience supporting Windows, tablets, Chromebooks, and mobile devices * Active Directory and Windows Server experience * Microsoft 365 and Azure AD experience * MDM exposure (Intune or equivalent) * Endpoint security and patching experience (ESET preferred) * Ability to handle Tier 1-3 issues independently * Valid driver's license and ability to travel locally ## Description If you're someone who enjoys solving problems, staying hands-on, and being the go-to IT expert, this role is for you. The IT Specialist supports ASC's growing operations by providing Tier 1-3 support, managing devices, and helping maintain critical systems across multiple facilities. This is a high-impact, on-site role where you'll work directly with teams, troubleshoot issues in real time, and help keep the business running smoothly., End User Support (Tier 1-3) * Provide Tier 1-3 support for: * Windows 10/11 desktops and laptops * Tablets (iPad, Android, Windows) * Chromebooks / ChromeOS * Mobile devices (iOS and Android) * Troubleshoot hardware, operating system, and application issues * Support printers, scanners, VPNs, Wi-Fi, and peripherals * Perform user onboarding and offboarding (accounts, permissions, devices) * Deploy, image, configure, upgrade, and replace end-user systems * Support engineering, administrative, and shop-floor users Mobile Devices & MDM * Enroll and manage devices using MDM (Intune or equivalent) * Support mobile email, MFA, and application access * Manage device policies, security settings, and compliance * Troubleshoot lost, replaced, or non-compliant devices * Assist with mobile device lifecycle documentation Systems & IT Operations * Assist with administration of Windows Server environment: Active Directory, DNS, DHCP, Group Policy * Manage file access permissions and security groups * Assist with virtualized environments (Hyper-V / VMware) * Monitor system health and backups; assist with restores when required Microsoft 365 / Azure AD * Support Azure AD (Entra ID) and hybrid identity environments * Assist with Microsoft 365 administration: * Exchange Online * SharePoint * OneDrive * Teams * Support MFA and Conditional Access policies * Assist with license assignment and user management Security, Patching & Compliance * Support management of ESET Endpoint Security * Perform Windows, mobile, tablet, Chromebook, and third-party patching * Monitor endpoint health and alerts and escalate as needed * Assist with cybersecurity documentation and policy enforcement * NIST 800-171 / CMMC familiarity is a plus Operational & Physical Requirements * Travel between all ASC buildings as needed (2-3-mile radius) * Comfortable working in manufacturing and shop environments * Assist with hardware installs, basic cabling, and equipment moves * Lift and move equipment up to 50 lbs. * Willingness to work outside a traditional office environment ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)