> Markdown version of [/jobs/ext/728792-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/728792-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** KEYENCE
- **Location:** Hayes, UK
- **Salary:** £33,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, CompTIA Network+, Network Architecture, Office365, Microsoft InTune, Information Technology
- **Published:** June 29, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=2021e26be1697ced

## About the Role

* Genuine passion for IT - you follow new technologies and are committed to building a long-term career in the field

 * Attention to detail and logical

 * Excellent verbal and written communication skills to interact with users and escalate issues effectively

 * Proactive and have Interest in project work

 * Flexible and resilient

 * Strong time management and able to effectively prioritise tasks

 * Strong analytical and Problem-solving skills

 * Ability to work independently and as part of a team

 * Eager to continually learn and stay current with developments in IT

 * Integrity: The role requires appropriate handling of confidential, sensitive information

Qualifications and Experience:

 * Degree educated (IT/Business with IT/Computer Science)

 * Able to effectively analyse and communicate data

 * Successful management of projects within previous role

 * Experience working in a corporate IT environment supporting end users

 * 1+ Years in a 2nd line support role or equivalent IT Support Experience

 * CompTIA Network+ or similar required

 * Must hold a full driving licence

## Description

* Being the first point of contact and support for all IT issues that arise

 * IT infrastructure and security across Keyence UK & Ireland's offices

 * The ordering and inventory control including, but not limited to IT and phone equipment

 * Installation of IT workstations via software distribution (PC systems, laptops and company software)

 * Support of problems with various Microsoft components

 * Various IT projects including new system implementation

 * Basic level network infrastructure support and management

 * Management of AzureAD, Intune, Windows 11 and Office365. With escalation when required.

 * IT supplier related activities e.g., Procurement


## Related Videos

- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Debugging Humans: How MBTI Helps Engineering Teams Communicate Better](https://www.wearedevelopers.com/videos/100335-debugging-humans-how-mbti-helps-engineering-teams-communicate-better)
- [AI for Enterprise Developers - Dr. Damir Dobric](https://www.wearedevelopers.com/videos/1831-ai-for-enterprise-developers-dr-damir-dobric)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)