> Markdown version of [/jobs/ext/729011-operational-support-grade-hmp-highpoint-prison-support-role](https://www.wearedevelopers.com/jobs/ext/729011-operational-support-grade-hmp-highpoint-prison-support-role). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operational Support Grade - HMP Highpoint (Prison Support Role) - **Company:** Ministry of Justice - **Location:** Cambridge, UK - **Salary:** £30,491.0 - **Contract:** Permanent contract - **Skills:** Data Logging, Vba Programming Language - **Published:** June 29, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=755aa832dbdf8a81 ## About the Role Do you have a valid Driving License license?, Do you have experience in VBA?, The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh., Communicating and Influencing Managing a Quality Service Making Effective Decisions Caring ## Description As part of our prison support team, your work will be varied and help to keep the prison moving. This is an active role w you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. T will also be periods of lone working whilst undertaking tasks on both day and night shifts., * ensuring the secure entry and exit of staff, visitors, vehicles. * carrying out searches of staff, prisoners, visitors and vehicles * walking around the prison site to escort vehicles and contractors * issuing and collecting staff keys and radios * walking around the prison site patrolling and searching perimeter fence areas Control room * operating the prison radio system * monitoring CCTV, ensuring all suspicious activities are reported. Visits * welcoming visitors on their arrival * escorting them if needed Correspondence * monitoring and logging mail coming into the prison reporting any contraband items, preserving evidence w * needed Night duties * ensuring cell doors are locked and all prisoners are safely accounted for. Reception * photographing prisoners * processing prisoners' property and parcels coming into the prison. Prisoner supervision * sometimes supervising prisoners * exchanging clothing and property * helping prison officers escort prisoners around the prison Food delivery * walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle Driving duties * collecting mail from the local sorting office, which may involve lifting heavy sacks. Phone calls * monitoring the prison's Personal Identification Number (PIN) phone system * maintaining the log of PIN phone requests from prisoners * completing relevant records Procedures and protocol * understanding and conforming to national and local policies, responding appropriately to incidents and emergencies, You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website, The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. Please note that whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent or intimidating in any way. Facial tattoos are generally not acceptable, except w this is for cultural, religious, or medical reasons., The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups: * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service ## Related Videos - [Hosting a modern justice system](https://www.wearedevelopers.com/videos/332-hosting-a-modern-justice-system) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) - [Logs in observability - Correlation](https://www.wearedevelopers.com/videos/1430-logs-in-observability-correlation) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [10 Highest Paying Jobs in the UK](https://www.wearedevelopers.com/magazine/257-10-highest-paying-jobs-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)