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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # TechOps Generalist - 12 Month FTC - **Company:** Kraken - **Location:** London, UK - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Amazon Web Services, Android Software Development, Apple IOS, Apple Mac Systems, Software as a Service, Computer Programming, Identity and Access Management, Microsoft Office, OAuth, Azure Active Directory, Phishing, Security Assertion Markup Language (SAML), Software Engineering, Systems Integration, Scripting, Okta, Gsuite - **Published:** June 29, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=59bfea97ebfd4188 ## About the Role Do you have experience in macOS?, We are building a small, highly effective TechOps team and are looking for an ambitious, experienced TechOps Generalist to help us scale Kraken safely, securely, and with a strong focus on people. This is a broad role with a huge amount of variety. You'll work across identity, devices, SaaS, networking, automation, and office infrastructure - often at the same time. Ambiguity is a constant, and we're looking for someone who enjoys making sense of it and turning it into action., * Strong hands-on experience in an IT, TechOps, or systems-focused role * Deep knowledge of Windows and macOS, with confident troubleshooting skills * Hands-on experience providing 1st, 2nd, and 3rd line support * Comfort operating in highly ambiguous environments and managing competing priorities * A strong technical foundation across identity, MDM, SaaS, and networking * Ability to communicate clearly with both technical and non-technical stakeholders * A people-first mindset and a conscientious approach to decision-making, * Experience supporting macOS, Windows, iOS, and Android environments * Experience with Identity & Access Management platforms (e.g. Okta, Google Workspace, Microsoft Entra) * Understanding of SSO technologies such as OAuth, SAML, and SCIM * Enjoyment of scripting, APIs, and automating repetitive or error-prone tasks * Experience working across time zones or with distributed teams, * A foundational understanding of programming or software engineering * Familiarity with security tooling such as CrowdStrike, Kolide, osquery, or Zscaler * Experience with office networking (we use Cisco Meraki) * Exposure to cloud platforms such as AWS Don't think you check off all of the above? We love hiring passionate people with a drive to learn so get in touch and let us know which areas you don't currently have confidence and/or experience with, we'd love to hear from you! ## Description As a TechOps Generalist, you'll be a core contributor to the day-to-day delivery of TechOps services, working closely with the TechOps Lead and the wider global TechOps team., * Own and deliver TechOps work across identity, devices, SaaS, networking, and office infrastructure * Work closely with the TechOps Lead to balance reactive support with proactive, planned improvements * Contribute to technical projects that improve security, reliability, and scalability * Design, improve, and automate systems and processes to reduce manual effort and operational risk * Collaborate closely with Security, Engineering, and other teams to balance security, productivity, and user experience * Support our offices across the globe * Identify recurring problems and help build long-term solutions rather than short-term workarounds Example TechOps projects include: * macOS and Windows MDM improvements and migrations * Identity provider and SSO improvements * Device trust and posture compliance solutions * Replacing insecure authentication factors with phishing-resistant alternatives * Office networking, AV, and access control improvements * SaaS migrations and integrations ## Related Videos - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Advanced Cypress: custom assertions and tasks](https://www.wearedevelopers.com/videos/790-advanced-cypress-custom-assertions-and-tasks) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)