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# Member Relationship Consultant - Macomb

- **Company:** Credit Union ONE
- **Location:** Macomb Township, MI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Computer Terminals, Text Processing
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=eabeb71578ae2093

## About the Role

Do you have experience in Word processing?, Do you have a High school diploma or GED?, * High School Diploma or General Education Degree (GED).

 * Minimum of two years of work - related experience as a Member Service Consultant and/or Relationship Banker in the financial industry.

 * Energizing force in the branch; someone who likes to be lead and sets a high pace of energy, enthusiasm and engagement with other employees and members.

 * Must hold a valid Michigan Credit Insurance License to receive paid incentive on sale of insurance product.

 * Obtain and maintain NMLS registration within 6 months of hire date.

 * Take real estate loan applications within 6 months of NMLS registration.

 * Expert skills in computer terminal, personal computer and mobile/electronic device operation; mainframe computer system; word processing and spreadsheet software programs., * 2 year(s): Member Service Consultant, Personal Banker, or Loan Originator/Officer experience, Required
 * High School / GED or better, * Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
 * Enthusiastic: Shows intense and eager enjoyment and interest

## Description

Responsible for providing an exceptional in-branch member experience. Builds & deepens relationships with members by proactively uncovering financial needs. Processes financial transactions including check cashing, withdrawals, deposits, & loan payments. Takes applications/closes consumer loans and home equity loans. Performs transactions on stationary & mobile devices. Identifies, troubleshoots & resolves member service issues. Manages a self-developed pipeline of members & prospects for future opportunities with the objective of meeting or exceeding assigned sales goals. This is a multi-faceted role and requires exceptional member service skills, product/service knowledge, technological expertise & attention to detail & adherence to operations policies & procedures.


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