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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** AT&T Inc. - **Location:** Dallas, TX, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software Documentation, Issue Tracking Systems, Procurement Software, Productivity Software, Microsoft SharePoint, Microsoft Power Automate, Office365, Documentation System, Information Technology - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6cca7dd17df8e9cf ## About the Role Do you have experience in Vendor relationship management?, Do you have a Bachelor's degree?, * Bachelor's Degree in Information Technology, Computer Science, or a related field, and/or equivalent experience; 5+ years of IT experience with at least 2 years in a lead, supervisory, or project management capacity * Demonstrated experience managing IT projects, including planning, scheduling, resource coordination, and cross-functional stakeholder communication * Strong vendor management skills, including contract oversight, SLA accountability, and relationship management; experience with IT procurement and budget tracking * Solid technical foundation in IT infrastructure, networking, and end-user support sufficient to provide hands-on assistance and effective oversight of technical staff * Proficiency with Microsoft 365 tools (Teams, SharePoint, Project or equivalent); familiarity with AI productivity tools such as Microsoft Copilot and Claude (Anthropic) * Knowledge of IT security best practices; experience with ITSM platforms, ticketing systems, and documentation tools * Excellent organizational, communication, and interpersonal skills; ability to manage competing priorities, present technical information to non-technical audiences, and motivate a team * Ability to work a flexible schedule, including occasional evenings, weekends, and on-call availability ## Description Under the direction of the Vice President of Information Technology, the IT Manager serves as the operational lead of the IT department, bridging day-to-day operations with the department's strategic roadmap. This role directly supervises the IT Support Specialist and is accountable for project execution, vendor relationships, procurement, budget support, and representation in cross-departmental meetings. The IT Manager is both a leader and a hands-on contributor, capable of stepping in to handle technical tasks when workloads demand it, while maintaining a forward-looking focus on planning and continuous improvement. This position requires strong communication skills, sound judgment, and a collaborative mindset with a positive alignment to the Center's Core Values., * Plan, manage, and track the IT project portfolio, maintaining timelines, milestones, and status updates; translating the VP's strategic roadmap into actionable plans and keeping initiatives on schedule * Serve as the primary point of contact for IT vendors and service providers, managing relationships, overseeing SLA compliance, coordinating renewals and contract lifecycles, and escalating issues as needed * Assist the VP of IT with budget development and ongoing tracking; lead the technology procurement process with a focus on quality, cost discipline, and accurate asset and licensing records * Represent the IT department in cross-departmental project meetings, facilities discussions, and technology planning sessions, capturing requirements, communicating timelines, and managing stakeholder expectations * Directly supervise the IT support staff, providing day-to-day guidance, workload management, and professional development support; serve as a hands-on resource during peak workloads * Support security and compliance efforts including assessments, cybersecurity insurance coordination, and incident response planning; maintain SOPs and system documentation in a centralized location * Demonstrate working familiarity with AI productivity tools including Microsoft Copilot and Claude (Anthropic); support staff adoption in accordance with Center policy and evaluate emerging technologies for operational benefit * Ensure Center's core values are being adhered to; assume other technology-related duties as assigned by the VP of Information Technology ## Related Videos - [The Day After the Robots Come. 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