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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SALESFORCE AND DATA SYSTEMS ADMINISTRATOR - **Company:** Homeward Bound - **Location:** Novato, CA, United States - **Experience:** Experienced - **Salary:** $99,840.0 - $106,080.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Business Process Modeling, Customer Data Management, Data Integrity, Data Synchronization, Data Systems, Data Visualization, Health Information Management, Systems Analysis, Network Troubleshooting, Salesforce.Com, Systems Integration, Homeless Management Information System, Reliability of Systems, Salesforce Sales Cloud, User Administration - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5f940239d27f4438 ## About the Role Do you have a valid Certified Salesforce Administrator certification?, Do you have experience in Systems analysis?, * 2+ years of experience administering Salesforce (Salesforce Administrator Certification preferred or willingness to obtain). * Experience working with data systems that support human services, housing, or nonprofit programs. * Strong understanding of database management, data integrity, and reporting. * Experience translating business or program needs into technical solutions. * Excellent communication skills and ability to work collaboratively with non-technical staff. * Demonstrated commitment to equity and serving vulnerable populations. Preferred: * Experience with HMIS or similar systems, particularly those aligned with HUD requirements. * Familiarity with nonprofit Salesforce implementations (e.g., Nonprofit Success Pack or similar). * Experience supporting case management workflows or social service programs. * Knowledge of data visualization tools and advanced reporting techniques. Core Competencies * Problem-Solving: Approaches challenges with curiosity and practical solutions. * User-Centered Mindset: Designs systems that are intuitive and supportive of frontline work. * Attention to Detail: Ensures high standards of data quality and system reliability. * Mission Alignment: Demonstrates commitment to improving outcomes for unhoused individuals and those in supportive housing. ## Description The Salesforce and Data Systems Administrator plays a critical role in supporting Homeward Bound's mission to serve individuals and families experiencing homelessness and those in supportive housing. This part-time role serves as the primary internal administrator for Homeward Bound's Exponent Salesforce system, which integrates with the agency's Homeless Management Information System, or HMIS. Staff enter HUD required data into HMIS, which migrates nightly to Salesforce, while additional case management and program data are entered directly into Salesforce. The Administrator is responsible for routine system administration, user support, data integrity, reports and dashboards, and configuration updates, including fields, objects, permissions, and workflows. The role also monitors the nightly HMIS to Salesforce data sync and works with the Director of Data Analysis and external partners, as needed, to troubleshoot issues and support system improvements., Salesforce Administration & System Management * Administer and maintain the Salesforce platform, including user management, data integrity, security, and system performance. * Configure and customize Salesforce (objects, fields, flows, validation rules, reports, dashboards) to meet evolving program and organizational needs. * Monitor and troubleshoot system issues, ensuring minimal disruption to staff workflows. * Manage data imports, exports, and integrations, including the nightly HMIS-to-Salesforce (Exponent) data sync. * Support with staff training in data system, usage, and reporting. HMIS Integration & Data Oversight * Ensure the accuracy and integrity of data by migrating from HMIS into Salesforce. * Collaborate with HMIS administrators, Exponent administrators, and Director of Data Analysis to resolve data discrepancies. * Maintain understanding of HUD data requirements and ensure systems align with compliance standards. Continuous Improvement * Evaluate and implement new Salesforce features, tools, and integrations as appropriate. * Stay current on Salesforce releases, nonprofit best practices, and HMIS requirements. * Identify opportunities to streamline processes and reduce administrative burden on program staff., This role ensures that our data systems not only meet compliance requirements but actively support the life-changing work of our staff. By maintaining a reliable, user-friendly Salesforce environment integrated with HMIS, the Administrator enables better service delivery, clearer insights, and stronger outcomes for the communities we serve. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)