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# Senior Network Engineer

- **Company:** AMERICAN PCS, INC.
- **Location:** Omaha, NE, United States
- **Experience:** Expert
- **Salary:** $75,000.0 - $105,000.0
- **Contract:** Permanent contract
- **Skills:** Complex Networks, Dynamic Host Configuration Protocol, Network Address Translation, Domain Name System (DNS), Firmware, Virtual Private Networks (VPN), Network Security, Network Architecture, Network Diagrams, Network Monitoring, Routing, Network Administration, Remote Access Technology, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Wireless Networks, Sonicwall, Firewalls (Computer Science), Documentation System, Information Technology, Performance Monitor, Fortinet, Cisco
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c0420e5ac8b97de8

## About the Role

* 3+ years of hands-on networking experience (preferably in an MSP or multi-client environment)
 * Strong troubleshooting skills across routing, switching, and firewall technologies
 * Experience with at least one of the following: Fortinet, Aruba, Meraki, SonicWall, WatchGuard
 * Solid understanding of:
 * TCP/IP, DNS, DHCP
 * VLANs, VPNs, NAT
 * Network security concepts
 * Ability to manage multiple priorities and work in a fast-paced environment

Preferred

 * Experience in MSP or IT services environments
 * Certifications such as:
 * Fortinet NSE
 * Aruba (ACSA/ACSP)
 * Cisco CCNA/CCNP
 * Experience with network monitoring and documentation tools
 * Strong customer-facing communication skills

Soft Skills

 * Excellent problem-solving and analytical abilities
 * Strong communication and documentation skills
 * Ability to work independently and as part of a team
 * Customer-focused mindset with a commitment to service excellence

## Description

American PCS Inc, a growing Managed Service Provider (MSP) based in Council Bluffs, IA, is seeking a skilled and motivated Network Engineer to join our team. This role is responsible for handling escalated support tickets, troubleshooting complex network issues, and designing and implementing network solutions for a diverse client base.

The ideal candidate is experienced in multi-vendor environments, thrives in fast-paced MSP settings, and is passionate about delivering reliable, secure, and scalable network solutions.

Key ResponsibilitiesNetwork Support & Escalations

 * Serve as a Tier 2/3 escalation point for network-related service desk tickets
 * Diagnose and resolve complex networking issues across multiple client environments
 * Perform root cause analysis and document resolutions for recurring issues
 * Collaborate with service desk and engineering teams to ensure timely resolution of incidents

Project Work & Implementation

 * Design, deploy, and maintain network infrastructure solutions for client projects
 * Lead or assist in network upgrades, migrations, and new installations
 * Implement best practices for performance, redundancy, and security
 * Provide technical guidance during project planning and execution

Network Administration & Maintenance

 * Configure and manage firewalls, switches, and wireless networks
 * Perform firmware upgrades, patching, and proactive monitoring
 * Maintain documentation for network diagrams, configurations, and procedures
 * Ensure networks meet client SLAs and security requirements

Technical Environment

Primary technologies include:

 * Firewalls: Fortinet (primary), SonicWall, WatchGuard, Meraki
 * Switching: HPE Aruba (primary), Cisco Meraki
 * Wireless: Fortinet, Meraki
 * Additional Exposure: VPN technologies, VLANs, SD-WAN, network security best practices


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