> Markdown version of [/jobs/ext/73154-it-specialist-level-1](https://www.wearedevelopers.com/jobs/ext/73154-it-specialist-level-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT - Specialist - Level 1 - **Company:** Optima Medical - **Location:** Spring Valley, NV, United States - **Contract:** Permanent contract - **Skills:** Health Informatics, Issue Tracking Systems, Microsoft Software, Networking Basics, Peripherals, Computer Equipment, Cisco - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a3d69c31c22f935f ## About the Role Do you have experience in Software installation?, Do you have a High school diploma or GED?, * High school diploma or GED; at least 1 year of related experience. * Proficient in installing and troubleshooting PC hardware, software, and peripherals. * Excellent written and verbal communication skills. * Strong attention to detail and time management. * Passion for technology and enthusiasm to learn. Preferred: * CompTIA, Microsoft, Cisco IT certifications or training. * Understanding of basic networking concepts. * Experience working in a HIPAA-regulated or healthcare IT environments. ## Description Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Level 1 IT Support Specialist to join our team. This individual will be responsible for providing frontline technical support to staff across our clinic locations, ensuring reliable day-to-day operation of hardware, software, and network systems. The Level 1 IT Support Specialist will work closely with end users, clinic administrators, and the IT team to troubleshoot issues, escalate complex problems as needed, and deliver timely resolutions that support operational continuity and staff productivity., * Troubleshoot minor IT issues; escalate as necessary. * Assist with onboarding/offboarding processes, including device preparation and recovery. * Collaborate with Level 2/3 teams for escalated issues or special projects. * Install, configure, and maintain computers, workstations, and related equipment. * Travel to clinic locations to perform on-site support as needed. * Document all issues via a ticketing system. ## Related Videos - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Uncertainty Estimation of Neural Networks](https://www.wearedevelopers.com/videos/227-uncertainty-estimation-of-neural-networks) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)