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# Dps Service Employee (Unc) - IT

- **Company:** State Of Arizona
- **Location:** Phoenix, AZ, United States
- **Salary:** $34,129.0 - $54,574.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Information Management, Data Processing, Computer Network Operations, Information Technology
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=87714d1ddfc5f79b

## About the Role

Do you have experience in Phone etiquette?, Do you have a High school diploma or GED?, Requires a high school diploma or equivalent. Any combination of education, training, or experience which provides a general knowledge of computer or data processing concepts.

ADDITIONAL REQUIREMENTS:

 * Excellent customer service etiquette.
 * Availability to work any shift.
 * General IT knowledge.
 * Basic troubleshooting skills.
 * Ability to thrive in both team and individual settings.
 * Adaptability to a changing environment.
 * Work in a fast-paced, call center environment.

Pre-Employment Requirements:

Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

## Description

The IT DPS Service Employee in the Information Management Bureau (IMB) is a full-time, entry-level position in computer network operations. The current vacancies are for the graveyard shift 11pm - 7am. The position is designed to equip the incumbent with the skills, training, and experience necessary to potentially advance to the role of Computer Network Help Desk Operator. Promotion to this role may be achieved after satisfactory performance during a one-year period and successful completion of the Computer Network Help Desk Operator examination process. This classification is designated as uncovered. Incumbent serves at the pleasure of the Director of the Arizona Department of Public Safety.


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