> Markdown version of [/jobs/ext/731816-technical-support-specialist-field-based-indianapolis-in](https://www.wearedevelopers.com/jobs/ext/731816-technical-support-specialist-field-based-indianapolis-in). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Technical Support Specialist - Field Based - Indianapolis, IN

- **Company:** Leap LLC
- **Location:** Indianapolis, IN, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** CompTIA Network+, Guidewire PolicyCenter, Network Support
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7bc0af4e116368fd

## About the Role

Do you have experience in Serving clients?, * 3 Years IT Help desk or similar computer & network support experience

 * CompTIA Network + certification or similar
 * Extensive experience in customer service
 * Excellent communication, problem solving and troubleshooting skills
 * Highly self-motivated
 * Proven track record of taking the initiative to go above and beyond to care of client/user/coworker

## Description

The IT Field Support Technician role is focused on solving client technical issues and executing on site projects such as network upgrades, site assessments, and PC workstation installations. Passion for technology and a proven track record of providing exceptional customer service are a must.

This is a full time role and will involve working in both client locations and the Leap Indianapolis support center.

Position Responsibilities:

 * Execute client on-site project work (workstation install, firewall/networking upgrade, etc.)
 * Troubleshoot and solve client network, workstation, and communication issues (both remotely and on-site)
 * Monitor client alerts and implement remediation
 * Communicate resolution processes with end users
 * Manage account portals
 * Ability to lift 50 lbs


## Related Videos

- [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Don’t Insert Crazy! On cURL and AI Slop - Daniel Stenberg](https://www.wearedevelopers.com/videos/1796-don-t-insert-crazy-on-curl-and-ai-slop-daniel-stenberg)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)