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# IT Support - AZ

- **Company:** LEDGENT
- **Location:** Chandler, AZ, United States
- **Experience:** Starter
- **Salary:** $52,000.0 - $66,560.0
- **Contract:** Permanent contract
- **Skills:** Apple Mac Systems, Business Software, Microsoft Outlook, Computer Networks, Desktop Computing, Issue Tracking Systems, Microsoft Office, Networking Basics, TCP/IP, Mobile Os, Peripherals, Information Technology, Laptops
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ab5f9550d4e25bc0

## About the Role

Do you have experience in iOS?, * 1-3 years of experience in IT support, desktop support, or help desk environments

 * Strong knowledge of Windows 10/11, Mac OS, and mobile operating systems
 * Basic understanding of networking concepts (TCP/IP, connectivity, etc.)
 * Experience with Microsoft Office Suite, especially Outlook
 * Familiarity with ticketing systems and IT service processes
 * CompTIA A+ certification preferred
 * Experience with Vista by Viewpoint is a plus
 * Strong organizational, troubleshooting, and multitasking abilities
 * Excellent communication and customer service skills
 * Ability to work onsite in a fast-paced, team-oriented environment

 * Bilingual (Spanish/English) strongly preferred

## Description

We are seeking a reliable and customer-focused IT Support Specialist to support end users and IT infrastructure in a fast-paced onsite environment. This role is responsible for troubleshooting hardware and software issues, deploying systems, supporting business applications, and ensuring a high level of service delivery. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.
Responsibilities

 * Provide technical support via phone, email, and walk-ups; resolve issues in a timely manner
 * Install, configure, and support business applications and operating systems
 * Set up and deploy desktops, laptops, monitors, printers, and peripherals
 * Troubleshoot hardware, software, and basic network connectivity issues
 * Maintain and track IT inventory in accordance with asset management standards
 * Support printers, copiers, fax machines, and multifunction devices
 * Perform system upgrades, patching, and routine maintenance
 * Assist with mobile device support (iOS and Android) and phone systems
 * Train end users on hardware and software functionality
 * Document issues, resolutions, and service requests accurately
 * Provide occasional travel support to other locations as needed
 * Perform additional duties as assigned


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