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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Specialist - **Company:** Bowlero Corporation - **Location:** Miami, FL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** A/B Testing, Ad Management, Data Analysis, Asana, Electronic Mailing, Email Management, Responsive Web Design, Wrike - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=edebb8b306727d50 ## About the Role Do you have experience in monday.com?, Do you have a Bachelor's degree?, * Proven ability to manage high-volume campaigns and complex workflows across multiple platforms. * Strong attention to detail with excellent organizational and project management skills. * Experience working cross-functionally with design, marketing, and operations teams. * Proficiency with A/B testing, CRM strategies, advanced segmentation, and platforms such as Emarsys, Monday.com, and Wrike. Education & Experience * Bachelor's degree in Marketing, Digital Media, or a related field. * 5+ years of experience in Email Marketing, with demonstrated success in campaign management and optimization. ## Description Summary: The CRM Specialist supports the execution and optimization of email campaigns across multiple brands, ensuring high-quality, on-brand communications that drive engagement and conversions while supporting broader marketing objectives., Email Management & Content Execution * End-to-end production of email campaigns across multiple brands, including ad hoc, promotional, transactional, and automated lifecycle emails. * Manage campaign calendars to ensure timely delivery of communications align with broader marketing initiatives, seasonal promotions, and brand priorities. * Collaborate closely with designers, copywriters, and vendors to develop a cohesive email. * Coordinate campaign setup within email platforms (e.g., Emarsys), including audience segmentation, template selection, builds, scheduling, and testing. * Ensuring rigorous QA before deployment to maintain accuracy and consistency. * Partner with cross-functional teams to integrate email with other digital channels (paid media, social, web), ensuring cohesive multichannel customer journeys. * Maintain documentation of campaign processes, templates, and production standards to support scalability and knowledge sharing across the team. * Serve as a subject matter expert on email execution, providing guidance and troubleshooting support to team members and stakeholders. Optimization & Automation * Monitor campaign performance, providing insights and recommendations to improve open rates, click-through rates, and conversions. * Develop and implement A/B testing strategies to optimize subject lines, design, content, audience segmentation, and send times. * Ensure all campaigns follow best practices in responsive design, accessibility, deliverability, and personalization. * Help build, manage, and optimize automated email journeys that nurture customer relationships and drive engagement throughout the customer lifecycle (e.g., welcome series, post-purchase follow-ups, abandoned booking flows, birthday/anniversary campaigns, loyalty touchpoints). Analytics & Reporting * Track and report on key performance metrics (open rates, CTR, conversions, unsubscribes), delivering actionable insights to stakeholders. * Identify opportunities to enhance customer journeys through improved targeting, segmentation, and personalization Technical Support & Compliance * Partner with IT, development, and marketing operations teams to ensure technical accuracy and smooth campaign deployment across brands. * Ensure email templates and campaigns function seamlessly across devices, platforms, and clients. * Stay current with email marketing trends, tools, and compliance standards (e.g., GDPR, CAN-SPAM) to maintain best practices and drive innovation. ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application) - [Beyond Autocomplete: Local AI Code Completion Demystified](https://www.wearedevelopers.com/videos/961-beyond-autocomplete-local-ai-code-completion-demystified) - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)